Hiver for Webware

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Developer’s Description

By Hiver

Turn Gmail into a simple, powerful helpdesk.

With Hiver, you and your team can effortlessly manage shared email accounts from your Gmail. Add a label to an email conversation in your inbox, and it appears in your colleagues' inboxes with the label attached. Its a simple way to way to share useful emails and attachments, assign tasks, and track status on Support and Sales queries. Write notes on emails to keep track of what is going on in an email thread. It's a great way for your team to summarize a customer support or sales related email conversation. You can snooze emails away from your inbox, and have them come back to the top of your inbox at any later date and time. Easily create email templates and save yourself from writing the same email again and again. You can share the templates with your colleagues. Hiver is super easy to set up, and you'll be able to have your team up and running in under 10 minutes.