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FastCustomer: Fast customer service for iOS

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FastCustomer: Fast customer service Analysis

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FastCustomer is a free iPhone application designed to simplify the process of reaching customer service for various companies. This utility allows users to bypass long wait times by automatically dialing customer service numbers and holding the line until an agent is available. The app supports a wide range of businesses, providing users with quick access to the help they need without the hassle of navigating through automated menus. Additionally, it features a user-friendly interface, making it easy for anyone to utilize its services effectively.

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In terms of functionality, FastCustomer offers a straightforward approach to customer support. Users can select from a list of participating companies and initiate a call with a single tap. The app also provides updates on wait times and notifies users when they are next in line. This feature is particularly beneficial for users who value their time and prefer to avoid the frustration often associated with traditional customer service calls.

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FastCustomer: Fast customer service for iOS

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Full Specifications

GENERAL
Release
Latest update
Version
3.0
OPERATING SYSTEMS
Platform
iOS
Operating System
iOS 12.1.2
Additional Requirements
Compatible with iPod Touch (3rd generation or later, iPhone 3Gs, iPhone 4, iPad. iTunes account required.
POPULARITY
Total Downloads
101
Downloads Last Week
0
Report Software

Last Updated

Developer’s Description

By Results Junkies
**"Top 10 Smart-phone App of 2011" - TIME Magazine**Hate waiting on hold for customer service? Then don't! With a single tap, we navigate the phone...
**"Top 10 Smart-phone App of 2011" - TIME Magazine**Hate waiting on hold for customer service? Then don't! With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once we've got an agent on the line.Featured on NBC, CBS, ABCNews, NYT, WIRED Magazine, The Washington Post and many more. See all at http://www.fastcustomer.com/press3,000+ COMPANIES IN THE U.S. & CANADA* TelCos like AT&T, Verizon, Comcast, and DirecTV* Banks like Chase, Bank of America, and Wells Fargo* Airlines like United, US Air, Southwest, and Virgin* Credit cards like VISA, AMEX, and Mastercard* Retailers like Apple, Amazon, Best Buy, and Zappo's... And many, many more...WE LOVE TO MAKE OUR USERS SMILE"Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012"I've only used it 3 or 4 times, but I love it! My husband got it and it's been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012"GENIUS! This app saves time and relieves headaches. This is what customer care should be companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011 HOW IT WORKS1. Choose the company you want to contact, tap "Have Someone Call Me" (you can even choose a department such as "Billing").2. That's it! Go back to your life; the next available agent will ring your phone.IF IT DOESN'T WORK PERFECTLY, WE WANT TO KNOW!* Email contact@fastcustomer.com if your experience isn't perfect.* We work our tails off for all our users.CONTACTING US* Twitter: @fastcustomer* Facebook: /fastcustomer* Website: fastcustomer.com* Email: contact@fastcustomer.com
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AI Assisted Content Disclosure

Content created and reviewed by Softonic with information obtained from Results Junkies, using AI.

CNET's editorial team was not involved in the creation of this content. Opinions, analysis and reviews were not provided by CNET.