Electronic Service Control (ESC) for Windows

By dESCO
Trial version
User Rating

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Developer’s Description

Manage customers, work, and finances in an intuitive environment.

ESC is a complete service management software that lets service companies manage customers, work, and finances in an intuitive, easy-to-use environment. It has all the tools and features growing service companies need. dESCO has been making service software for 30 years for more than 50 industries. ESC's intuitive customer management interface makes daily work fast and accurate. You can manage your customers, always knowing who has paid you and who has not. With full service agreement tracking features, you will be able to simply manage your on-going and residual revenue streams.All customer information is fully integrated throughout the system meaning no more double entry.

Electronic Service Control (ESC) for Windows

By dESCO
Trial version
User Rating

Used Electronic Service Control (ESC) for Windows? Share your experience and help other users.

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Full Specifications

GENERAL

Release: September 22, 2010

Latest update: September 22, 2010

Version: 11

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows Vista
Windows 2003
Windows XP
Windows 10
Windows 7

Additional Requirements: None

POPULARITY

Total Downloads: 877

Downloads Last Week: 0

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Last Updated

User Reviews

3/5

2 User Votes

Highly Recommend to Anyone
hvac1234June 10, 2014
Pros
ESC Software has been a great asset to my business. The software has allowed us to grow and integrate the system into our business as needed without a huge upfront out of pocket expense. We started with the base dispatch system and saw the advantages of the software in the first weak as we were learning the system. Along with paper savings this software has saved us 30% on office staffing with its ability to control dispatches, billing, and inventory. The GPS, Mapping and Mobile solutions have allowed us to increase our call commitment 20% with increased customer satisfaction. Thank you to all the staff and technical support teams at dESCO. I would highly recommend this to anyone!
Cons
Like most software, there is a learning curve and you must make a commitment to install, learn and use it in order to see it's full potential. However dESCO does an amazing job providing you with all the resources you need to get up and running. They have online self-help resources on the descosupport.com site and provide excellent technical support with their staff.
Summary
All in all, I can't say enough positive things about ESC software and dESCO as a company. It is refreshing to do business with someone who puts as much emphasis on customer service as they do in providing the best software available.
Think System is Awful!!
ConditionedAirApril 24, 2014
Pros
Cheaper than most other programs only they work
Cons
Good luck with the accounting and getting it to work with quick books and billing and Tech support takes hours to call you back. Good luck if your system is down and you can't figure it out.
Summary
Spend a little more for a much better product!!