Used Ecsow Dialer for Skype for Windows?


Editors’ Review

Download.com staff
Ecsow Dialer for Skype offers a robust outbound dialing system that integrates with Skype, increasing agent talk time and contact rates by eliminating unproductive calls.
Enlarged image for Ecsow Dialer for Skype
Ecsow Dialer for Skype 0/1
  • Pros

    • Increases agent talk time and contact rates
    • Automatically plays voice messages on answered lines
    • Skips busy, no answer, and disconnected lines
    • Supports Do Not Call list functionality
    • Features automatic caller details pop-up
  • Cons

    • Requires PC with internet for agent access
    • Does not mention inbound call capabilities

Used Ecsow Dialer for Skype for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1.2.5.21
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows Server
  • Windows 8
  • Windows 10
  • Windows Vista
  • Windows 7
Additional Requirements
Skype 3.0 or above
POPULARITY
Total Downloads
448
Downloads Last Week
2

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Developer’s Description

Avoid unproductive calls and make low rate calls from your Skype.
Ecsow Dialer for Skype is a full-featured outbound dialing system integrated with Skype. Ecsow Predictive Dialer increase your agents talk time and contact rates. When dialing manually over 70% of your agent's time is wasted. Ecsow Predictive Dialer software dramatically increases agent productivity and eliminates unproductive calls. Ecsow Dialer for Skype automatically plays voice messages on live person answered lines, skips busy lines, no answer lines and disconnected lines, and supports 'Do Not Call' (DNC) list functionality. It features automatic caller details Pop-up, automatic retry for busy, no answer lines, agent can work anywhere as long as there is a PC with internet available, seamless and silent call recording, and Web-based reporting.

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