CoThink RCA - Event Map for iOS

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Key Details of CoThink RCA - Event Map

The CoThink RCA - Event Map App is an intuitive, visual tool developed for Root Cause Analysis based on the RATIO approach.FeaturesCreate a...
Last updated on June 12, 2016
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Developer’s Description

By CoThink

The CoThink RCA - Event Map App is an intuitive, visual tool developed for Root Cause Analysis based on the RATIO approach.FeaturesCreate a...

The CoThink RCA - Event Map App is an intuitive, visual tool developed for Root Cause Analysis based on the RATIO approach.FeaturesCreate a complete Event Map following the RATIO ApproachAdd photos and pictures to an Event MapManage an Event Maps on your own deviceShare Event MapsEnglish and Dutch VersionMake Thinking VisibleCoThink Event Mapping helps to structure and visualise an unwanted situation or problem. By visualising a situation a complete picture emerges that everybody involved understands and helps you focus on the real solutions. Event Mapping is a visual aid to discuss what really happened instead of arguing about assumptions. Event Mapping can be used for:Problem Solving(Safety) Incident investigationAnalysing customer complaintsTarget specific actionsEvaluate projects/collaborationAnd many moreReduce complexityA situation or a problem always consists of multiple causes (cause = deviation of norm/expectation), contributing circumstances and breached barriers. Given this complexity it is quite difficult to determine whats exactly going on. With CoThink Event Mapping you unravel the situation, reduce complexity and therefore the most appropriate actions to solve the situation become apparent.One of the causes for the fact that some actions are not implemented properly is that the responsibility for that action is not clear. Therefore for every part of the Event Map a problem owner can be appointed. Find more information on www.cothink.com