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Key Details of AirDroid Remote Support

  • Establish connection for convenient intuitive problem demonstration and instant help reception.
  • Last updated on
  • There have been 5 updates
  • Virus scan status:

    Clean (it’s extremely likely that this software program is clean)


Developer’s Description

Establish connection for convenient intuitive problem demonstration and instant help reception.

AirDroid Remote Support, a new efficient solution for technical support ! It helps you establish connection between you and your partner, providing the most intuitive and convenient way to demonstrate your problem and receive instant help. You can share your screen, receive a call, and send messages to have your partner quickly understand the problem and then provide useful suggestions.

  • Real-time Screen Sharing & Voice Chat
  • See a customer or employee's screen and communicate directly while giving instructions to solve a problem.
  • Resolve device issues quickly with Remote Control
  • Besides verbal communication, you can enhance service efficiency by directly controlling your customer's device during the help session upon the user's consent.
  • Messaging & File Transfer
  • Send messages, manual guides or screenshots when voice communication isn't available.
  • AR Camera
  • Connect to a device's camera and place 3D markers onto real-life objects to troubleshoot physical equipment.
  • Gestures & Markup
  • By enabling gestures during screen sharing, you can swipe and click on your screen and the end-user will see on-screen gestures. Annotate a screenshot with text or markup to assist with the tutorial.


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Full Specifications

GENERAL
Release
Latest update
Version
1.1.4.0
OPERATING SYSTEMS
Platform
iOS
Operating System
iOS 12.1.2
Additional Requirements
None
POPULARITY
Total Downloads
1
Downloads Last Week
0

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