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Tele-Support HelpDesk

By Resource Dynamics Free to try

Developer's Description

Tele-Support HelpDeskis a fully functional help desk application that runs stand-alone (built in contact manager) or integrates with ACT CRM. Includes in-bound/out-bound e-mail processing and linking feature, intake forms, knowledgebase system, bug tracking, priority escalation, detailed timekeeping, contract tracking, detailed reporting, RMA, on-line knowledgebase for customer lookups, inquiry status checking by customers, system alerts, custom forms.

HelpDesk Cloud now includes ability to run HelpDesk (and other applications) from just about anywhere and from multiple devices including Windows, iPad, Android, Linux, and MAC OS clients.

Full Specifications

What's new in version 5.0

Version 5.0 includes HelpDesk Cloud, a remote access ability to attach to HelpDesk (or other applications) via the Internet from Windows devices, iPad, Android, Linux, and MAC OS clients.

General

Release December 12, 2012
Date Added December 13, 2012
Version 5.0

Operating Systems

Operating Systems Windows 2003, Windows 2000, Windows Vista, Windows, Windows Server 2008, Windows 7, Windows XP
Additional Requirements None

Popularity

Total Downloads 13,736
Downloads Last Week 0
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User Reviews

4.5/5
2 User Votes
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