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Developer's Description

ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online. Features include ticket tracking, customer portals, knowledge base, live chat, remote desktop asset management, network device discovery and inventory, billing, time tracking, scheduling, Active Directory/LDAP integration, billing, call management, code signing, localization, customization, attachments, incoming email-to-ticket, multi-language, news articles, reporting and charting, service level agreements (SLA), social media single sign-in, support contracts, surveys visitor tracking.

Full Specifications

What's new in version 9.4

General

Release July 18, 2017
Date Added July 18, 2017
Version 9.4

Operating Systems

Operating Systems Windows 10, Windows 8, Windows Vista, Windows, Windows 7, Windows XP
Additional Requirements IIS, .Net framework 4.0 or above

Popularity

Total Downloads 301
Downloads Last Week 0
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