HP Printer Installation Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. This version of the HP Printer Installation Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices. The HP Printer Installation Diagnostic Utility does not require installation. Download and save the utility to the desired location in your computer. To run the utility, navigate to the location where you saved the utility on your computer and double click the filename HPPDU.EXE To download the utility to a location on your computer: 1. Click the Download only button. 2. Click the Save button to save the utility to the desired location in your computer. Operating Systems: Microsoft Windows 7 (32-bit), Microsoft Windows 7 (64-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows XP