Pros
If I think of any I'll let you know. Can't get it to run.
Cons
1. Blue screens immediately and consistently on a Windows 8.1 Pro 64 bit system (this is Driver Genius 15)
2. Support not helpful or totally ignores you.
3. Power off restart necessary after it crashes windows. Windows will not dump or restart on its own. Hard drive light stays on solid.
Summary
Avoid this software like the plague. Hard telling if it is doing any damage, but it crashes the entire computer immediately.
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Pros
Easy to use
Fast download speed
Find drivers accurately
Cons
sometimes can't download drivers cuccessfully
Summary
Spent many days to find driver manage tools. This tool finally worked great. Be sure to update software to latest version before updating drivers. Great jobs!
Updated on Oct 14, 2014
Spent many days to find driver manage tools. This tool finally worked great. Be sure to update software to latest version before updating drivers. Great jobs!
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Pros
It may have a few more drivers than free ones
Cons
Everything else. Cost is to great for the amount of updated drivers produced in one year.
Summary
All in all no better than the free versions of others. I paid for the program only to find out i had 3 updates for my system in an entire year and they were for network cards or usb devices. They are also rude as all get out when you ask a question. Shortly after i got the program someone stole my code that makes it go. I had no idea that had happened. I found out it had been installed on some 10 machines without my knowledge. Of course they shut the program off but i was then left with a program i paid for that didn't work. When i contacted them regarding the matter i basically got chewed out for something i had no control over. Very disappointing customer service. I do not know who hacked my network and stole it or if someone just figured out a crack or hack for it but i am out 30.00 for a program that never found anything anyways. So avoid it and go with slimdrivers free edition you will get just as many but you will not have had to pay for it. So its your choice. Not every driver on your machine requires updating. If your system is running and stable don't waste your time with this company and their program.
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Reply by jadequest99 on April 6, 2014
Thank You for your post and a pre-warning to us all before purchasing or even if they offer a free trial version, after reading what you stated I changed my mind on this product, there's so many competitors out there, I'm just surfing the web and reading blogs and forums to get other customer perspective before deciding on a product. Thanks again.
Pros
Does NOT Update Drivers so NO Pros
Cons
Total Rubbish
Summary
Updated on Feb 8, 2014
This software now resides in recycle bin. I know for a fact that many of my drivers are out of date. Driver Genius(???) found ONE DRIVER out of date but could NOT find and install it!!!
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Pros
NONE Waste of money
Cons
doesn't Work
Summary
I've just thrown money down the drain!!!
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Pros
Scans for Driver Updates
Cons
Downloading Issues
Updating Issues
Pushy Customer Service
Summary
I am not exactly sure how I ended up purchasing this software. I needed to update my graphics card and I wasn't 100% how to do it and I eventually ended up at Driver Genius 11. I downloaded the software and realized, after it recognized certain drivers needed updating, that it was not going to do it for free. After this, I put off updating until I couldn't stand it any longer. I paid the $30 for the full version (which was my first mistake since the newest version costs the exact same). Once I had registered the key I tried updating my drivers and of course it did not work. Now I actually think this may have occurred on purpose to get me to contact them for support. I tried updating Driver Genius but nothing worked. So I found version 12 and tried to see if that would work but the key for Version 11 doesn't work for 12 so I was stuck and had to call customer service. I waited about 15 minutes before I got someone named "Andrew" to help me. He said he needed to use support.me to see what the problem was but if he didn't have a hidden agenda he could have simply given me a key for version 12 which would have most likely worked fine. Unfortunately, "Andrew" didn't have that information with him currently and had to access my computer to see the issue. After finding his real name was something else (not Andrew) I felt a little odd about the whole situation. However, I agreed to let him see what I was explaining but after he uninstalled version 12 and reinstalled version 11, it executed an error message. So he went somewhere I've never seen before to find all the error messages my computer has ever executed and said "Oh my God, this is insane, you have so many viruses..." etc etc which was a bunch of lies.
After all of this here is the kicker for those who don't want to read my entire review: The guy on the phone says "Luckily we offer a service for you at a greatly discounted price that will speed up your computer. This is much cheaper than a professional would offer and it will be for the entire year unlimited. Only $250-regularly $499" To which I responded "No thank you I would just like a refund for the software that doesn't work on my computer" and he went on for another 10 minutes trying to push it on me and discount it further.
At this point I know what he's trying to do and possibly what this software was created for to begin with. If it works, I have yet to see it and I'm sure there is better software out there. I made the mistake of not doing any research first but those of you who are smart, I say no to driver genius. I read some other similar reviews to mine out there about this software in all versions.
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Pros
Ease of use, well described
Cons
Feels a little shaky in response
Summary
A reasonable program, but leaves me looking for an alternative.
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Pros
Finds update drivers?
Cons
Can not download or update driver unless you purchase product.This is just a big ploy to get you to buy it.I bought DG10.0 when it came out and it actually gave me some bad drivers.DO NOT RECOMMEND AT ALL.
Summary
REMEMBER ONE THING I SAID AND THEN YOU BOUGHT IT DON'T BLAME ME.PROFESSIONAL IT AND BUILDER.
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Pros
Identifies and downloads drivers quickly.
Cons
Installs require individual attention.
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Pros
Installs without a fuss
Cons
Keeps listing the same drivers as outdated, even after the successful installation of the updated driver!
Summary
Beware of purchasing any software from Nova Development. If you require a future download of your purchased software and over 4 weeks has passed, your product key will no longer activate the product, UNLESS you purchase basically an insurance to keep your product key viable.
This is unlike other companies that I have dealt with over the years who will actually assist their customers to reinstall their products.
It would appear to me that Nova Development has no desire to maintain a repeat customer database, because I sure as %$*+^% won't buy any of their products in the future.
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