Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Been There, Done That! now includes interactive Dashboards and Pivot Tables and Charts. A Scheduler feature is also included. The program makes it easy for the smallest IT shop, even a single IT Specialist working alone, to track and report on Users, Support Requests, and IT inventory. An end user report designer is included but may never be needed because a variety of reports are included and the customizable grids can be easily exported in a variety of formats.