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AccessAble Help Desk

By Dennis Baggott and Sons Free to try

Developer's Description

A comprehensive windows and optional web based help desk system. This version ships with a Microsoft format Access database but can be migrated to Microsoft SQL Server.

The include Report Designer allows you to modify the provided reports and although several dashboard style reports are included you can also design your own dashboards. The program makes it easier than ever to quickly produce reports and charts that demonstrate the work of you IT Help Desk. Unlimited staff and users at no extra cost. The optional web interface is provided free to those who purchase a desktop license. No hidden or recurring costs.

Full Specifications

What's new in version 2019

Version 2019 now includes incident management in addition to support requests. Dependent drop down lists help maintain a good taxonomy for your help desk. Optional browser based web interface free to licensed users of desktop application.

General

Release January 11, 2019
Date Added January 11, 2019
Version 2019

Operating Systems

Operating Systems Windows 10, Windows 8, Windows, Windows Server 2008, Windows 7
Additional Requirements None

Popularity

Total Downloads 1,142
Downloads Last Week 0
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