iCall - Free download and software reviews - CNET Download.com

iCall

CNET Editors' review

iCall is a video and audio call utility that works on Windows and Macs, as well as most mobile devices. iCall supports free calling (including conference calls up of to 10 people) anywhere in the U.S. and Canada, or international calls for a fee. There are also some pay-as-you-go capabilities so you can select the options that suit your needs, or there's an "everything" package called iCall Total Access. iCall can also assign you a free phone number to allow others to call you. The software downloads and installs easily, but you need to set up an account to use iCall.

iCall supports standard VoIP voice calls as well as high-resolution (720p) video calls, instant messaging, and a collaborative mode for sharing files and screens. iCall can share contacts with many mail and messaging apps, and the interface is easy to use even for those not familiar with computer-based calling. We tested iCall by making calls during several times of the day and the quality was as good as that of any other calling software we've used.

This is a crowded market, with several big players competing. There's no real single advantage iCall brings to the computer, other than a clean interface and mobile support. But software like Skype offers all iCall does, without some of the costs iCall imposes for certain features. While iCall worked well, we didn't think it differentiated itself enough to win the battle for most users' loyalty.

Publisher's Description

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All User Reviews
  • All versions:

    2.5 stars

    out of 66 votes

    • 5 star: 14
    • 4 star: 8
    • 3 star: 7
    • 2 star: 4
    • 1 star: 33
  • Current version:

    2.1 stars

    out of 13 votes

    • 5 star: 2
    • 4 star: 1
    • 3 star: 1
    • 2 star: 1
    • 1 star: 8
  • My rating:

    0 stars

    Write review

Results 1-10 of 13

  • 1.0 stars

    "What A JOKE"

    December 12, 2013  |   By getrolln

    Version: iCall 7.1.521

    Pros

    HAS NONE it was sent from HELL to annoy you!

    Cons

    Never works it SUCKS Daily Limit Used Before the day starts when it is suppose to be free 5 minute call

    Summary

    I said it all already **************************

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  • 1.0 stars

    "Complete Ripoff"

    November 5, 2013  |   By bikerbrent

    Version: iCall 7.1.521

    Pros

    None, complete ripoff

    Cons

    They have taken away the free calls, but you only find this out after they have attempted to take over your system.

    Summary

    Run away from this as fast as you can.

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  • 1.0 stars

    "Terrible Business"

    September 20, 2013  |   By cakelley

    Version: iCall 7.1.521

    Pros

    Free 5 minute call

    Cons

    Bad business practices

    Summary

    When upgrading you may receive an error when in fact the only error is it will process your payment & not allow you the service you paid for. When doing a support ticket, they respond with processing your refund when in fact they do not.. NO FOLLOW THROUGH.. They will take your money & run.. Bad contact #, no return calls, no more responses on open support ticket. When turned into BBB, Arlo Gilbert's response, "Too Bad, So Sad"! Do not use their services!!

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  • 3.0 stars

    "Hey it is free"

    August 13, 2013  |   By zwebb1

    Version: iCall 7.1.521

    Pros

    Free
    Works

    Cons

    Only 5 minute calls
    Bad sound quality on the receivers end

    Summary

    Ad supported, but not heavy only one ad

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  • 5.0 stars

    "Amazing app! Better than Skype."

    July 26, 2013  |   By D0nner

    Version: iCall 7.1.521

    Pros

    Free calling with little to no ads.

    Cons

    5 minute limitation on free calling.

    Summary

    For free calling there is really nothing to complain about, this is an amazing application. I use this over skype any day.

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  • 1.0 stars

    "Rip off scam"

    February 24, 2013  |   By Scootercarnie

    Version: iCall 7.1.521

    Pros

    The audio quality is good for the few minutes the service actually works

    Cons

    If you try to buy the premium service they will just rip you off and you will never see your money again

    Summary

    There are many reputable voip services out there with proven track records. Take mine and the many others experiences to heart and stay as far away from this thieving company as you can.

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  • 1.0 stars

    "it's a scam"

    January 19, 2013  |   By jinstin

    Version: iCall 7.1.521

    Pros

    there are no pros

    Cons

    just about everything

    Summary

    I tried to buy $10 of credit from them. I typed in my credit card details and got a message saying that the transaction failed. Then I checked my credit card balance and was surprised to find that they charged me for $10. I contacted them four times and they have not yet respond. This company is a scam.

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  • 5.0 stars

    "iCall gives free OUTBOUND ONLY calls; Thank you!"

    November 6, 2012  |   By fujitsulover

    Version: iCall 7.1.521

    Pros

    If you are looking for a way to connect with love ones in an emergency and you cell-phone is down, then iCall is one alternative. It does not require much of a setup since it does not depend on having a phone at all. Jesus Christ! If it were not for the fact that I needed a free number to get a return call from mom, it would be perfect! Still, THANK YOU iCall!!!!!!!!!! Free is free.. you cannot beat that especially when you are disabled and have no way of earning a living. Every bit helps. Thank you again.

    Cons

    The only complaint I would have to say is that you have to pay for an inbound number for someone to call you back.

    Summary

    In summary, Jesus Christ has led me to some great companies that offer free services for me#!! $5 a month may not seem like a lot to most, and every penny counts in my situation.

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  • 1.0 stars

    "Great, if you like ads!"

    September 4, 2012  |   By Phendraana

    Version: iCall 7.1.521

    Pros

    None anymore

    Cons

    limits call times, disconnects randomly, takes up call time with ads

    Summary

    This used to be a great little program, but now all it does is make you listen to ads for the first 30 seconds of your call & then disconnect. Oh, and now there's a 5 minute call limit. Not even worth it, just use skype.

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  • 1.0 stars

    "Used to like, now comes with browser hijacker"

    September 1, 2012  |   By hodadmcrasta

    Version: iCall 7.1.521

    Pros

    Easy to use, works well for calls.

    Cons

    Though this wasn't always the case, it now comes with a browser hijacker called "Snap Do" that takes over Firefox and IE. Pain in the arse.

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Results 1-10 of 13

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iCall