Publisher's Description
From Stellar Information Technology:
Stellar Phoenix Photo Recovery Software recovers lost or deleted photos, videos, and other multimedia files from hard drive of computer and other detachable storage devices, such as memory cards, digital cameras, external hard disks, USB drives. However, for successful recovery by this photo recovery software, these aforementioned external storage devices must be recognized by your computer. The software scans the selected storage device and provides the list of all the photos and other multimedia files. You can see the preview of a recoverable file in three views, such as List View, Thumbnail View, and Cover Flow View. The efficient photo recovery software also provides you the feature to select single as well as multiple files for recovery. The software supports all major and popularly used audio, video, and image file formats. You can also add new file headers to the existing list. Using the Create Image feature, you can create the image of the entire storage device or selected region of the storage device. This image file is saved with .img extension by the software. You can use this image file to perform photo recovery process at any time. The Save Scan feature allows you to save the scanned information in a scan information file. This file with scanned information can later be used to recover lost or deleted files. Another useful option which this software provides is Resume Recovery. This option allows you to resume the photo recovery process at any time by using previously saved scanned information or image file. For advance users the software provides the feature Select Range. By using this feature, you can select any specific region of the hard disk, hard disk volume, or attached storage device for scanning. The scanning process will search files only in this selected region. You can minimize or maximize the application wizard as per your suitability. The Live Update Wizard automatically checks for all the latest updates of the software
What's new in this version: Deleted Photo Recovery with Original File Names; The Best Scan Engine - Faster & Efficient; Recover Videos of HD MOV;
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All versions:
2.4 starsout of 58 votes
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Current version:
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My rating:
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"locks up and causes damage on your system"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
the download costs nothing
Cons
recovers NOTHING does not even tell you before it starts a long process that payment is required.
Summary
As others are saying as it runs it flashes little thumbnails of images I'd already seen using "recuva", and falsely believed that dedicated photo recovery software could do a better job. I let it run overnight on a 16 GB card from a 'phone, and when i came down to it, I see it was interfering with objects on my own computer, with a fair few status messages (mostly errors) and the only way I could regain control of my computer was using the power button to 'crash' it, with the memory card now liable to even more corruption. It recovers nothing without demanding payment - which it does not say before it starts the scan, so its misleading in the first case.
Fully virus scan and malware bytes scan in progress, removal, and avoidance for all recommended. I can only assume the positive reviews above are 'plants'. -
"HUGE SCAM. DON'T GET FOOLED LIKE I DID."
Version: Stellar Phoenix Photo Recovery 5.0
Pros
-ABSOLUTELY NOTHING
Cons
-Loss of $41.88
-Loss of time
-Loss of prideSummary
I was disappointed when I accidentally deleted some of my vacation photos. I regained hope when I heard there were different services designed to recover photos. Now I am almost wishing I never even attempted to get my pictures back. Why? Because I have lost more time and money by trying to get them back than I would have if I just let it be. This photo recovery is absolutely a scam. They show you all of the pictures that you deleted giving you the false hope that they will get them back for you. They then require you pay a lofty charge of $41.88 to get them back. Once you have done that, NOTHING HAPPENS. I have emailed, called, and faxed this company. In fact, I dont even know what company I am dealing with anymore. The company is supposedly called RegNow, but then they are owned by another con called Digital River. When you try to contact them, you get sent to someone called MyCommerce but they are just another fake company. Please for my sake, do not get fooled like I did. Whatever you do, DO NOT USE THIS SERVICE.
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"WORST SOFTWARE & CUSTOMER SERVICE IN HISTORY"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
You get to try the software...
Cons
After trying the software you are shown to a recovered image, and are therefore convinced that the software works. DONT BE FOOLED, this is a thumbnail... unbeknownst to you, you are about to pay €30.00 for a thumbnail... NOT A FULL JPEG OF YOUR IMAGE
OTHER CONS ARE:
OVER PROMISING
MISS SELLING
BAD CUSTOMER SERVICE
FRAUDULENT
SCAMMING
RIP OFF
NO REFUND
MOST IMPORTANT... NO RECOVERED IMAGE AFTER PURCHASESummary
Where do i start?
I'm a professional wedding photographer & i downloaded the demo to recover a few photos. Not the case.
After clicking the repair button to my amazement I was shown a recovered image, slightly blurry with the stellar watermark all over it, nevertheless this gave me the courage to purchase the software and mark it down as something i would use. After purchasing and applying the full version to my images i was disappointed to recover nothing but a thumbnail.
I got in touch with the support team, or UN-SUPPORT team should i say and they pretty much blamed me for not being more thorough. I've literally written 15 or more emails requesting a refund, explaining to them how i attempted to recover the image and that it did not work. The team, although quick to reply, was very unhelpful and dismissive.
THE FACT REMAINS THAT THIS SOFTWARE DOES NOT WORK, IT IS A SCAM AND YOU WILL LOSE YOUR MONEY IF YOU PURCHASE. ANY OTHER EMAIL ON HERE SAYING THAT THE SOFTWARE IS GOOD IS PROBABLY ONE OF THEIR OWN.
I Hope everybody take my word for this software and keeps well well away! -
"Waste of time"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
None, this software is a waste of time.
Cons
Searching through Google for free software to repair a corrupted 3gp file. I found a few links to http://www.3gprepair.com and http://www.3gp-recovery.com that downloaded this program.
1st problem the program wants to run a time consuming scan every sector of the drive you have the file on.
2nd after the full scan it won't restore it unless you buy the software. I doubt that it would even be able to repair a video file.Summary
Don't bother this software is a waste of time.
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"An easy solution to recover data data from SDHC card"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
Photo recovery is just a name, I was able to recover lost videos along with more than 2000 photos from corrupted SDHC card
Cons
Initially it was scanning fast, but after finding around 500+ photos its scanning process had become slow
Summary
I am using Sandisk 32 Gb SDHC class 7 card with my Nikon D300S from last one year. Recently I upgraded my Camera from Nikon D300S to Nikon D700 but using the same memory card with it, became a blunder as after connecting the card to computer, it was showing "no image found" error message. I chose Stellar Phoenix, it helped me to recover almost all my photos and 2 hours video clip as well but failed to recover another 25 min video clip. I contacted Stellar Support, the reply was "your file had been overwritten and it would not be recovered by any software". Although I was not able to recover 100% of my data still I was satisfied.
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"Much more expensive, and can recover my files better"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
for most of data files can be recovered successfully. although a number of them can not be previewed.
Cons
the price is too high, and can not be refunded easily as claimed on its official website. so i have to give it up and turn to buy another more cheaper related data recovery software for Mac, named uMacsoft data recovery from recover-data-mac.com site. it has discount now, and then stellar has discount price?
Summary
the price is too high, and there are some kinds of files like rmvb and jpeg picture on my USB flash drive can not be recovered perfectly, and there is nothing response for me from its company.
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"A major scam, DO NOT BUY THIS SOFTWARE"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
There is absolutely nothing good to say
Cons
1. Price is too high and they do not offer upgrades
2. The scan process takes forever, and by forever I mean a week
3. The system crashed after the one week scan
4. Their customer support is even worse then the softwareSummary
Save your money and a lot of aggravation by purchasing something else. DO NOT BUY THIS PRODUCT.
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"The best photo recovery software i have ever tried"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
Efficiency is more than 90%( I was able to recover 779 photos out of 810. Being a professional photographer, my 16 GB sand disk memory card got corrupt and it had the photographs of my Grand canyon trip. This software helped me to recover my lost memories. Stellar Phoenix Works.
Cons
I was not able recover few files which were corrupt.
Summary
Overall performance wise it is a good software and true value for money. I have not tested it for audio and video files recovery but publisher says it is very much capable in that as well.
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"Will not work on MTP devices as advertised"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
- Can't think of a single thing that speaks for this software. Even the uninstaller is terrible.
Cons
- DO NOT BUY on the premise that it'll work with MTP devices - it will not. This will locate only the logical and physical drives just like any other (free) recovery software. They are lying on their site when they say it'll work on Windows Phone 8 devices.
- Does not work on Windows 8 desktopSummary
A regular ripoff software created solely for the purpose of a quick buck. Avoid at all costs.
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"SCAM! Run AWAY - FAST!!!"
Version: Stellar Phoenix Photo Recovery 5.0
Pros
None. Software is advertised with 30-day money-back guarantee; when it fails they direct you to a .pdf file (http://www.stellarinfo.com/pdf/refund-policy.pdf) not available at their website. Terms within basically say it's up to them to decide if you get your money back, and you never will.
Cons
Everything. They have a network of "third-party" websites under different names wherein are links to download their software (http://android-photo-recovery.com/tutorials/recover-photos-videos-from-samsung-galaxy-s2.html). These sites claim it can recover photos and videos from every major manufacturer's smart phones, but once you've 'taken the bait' and do the download, you're faced with a list of 'recoverable' photos - then you have to buy a license. Upon purchase, all that you get is thumbnail pictures (none more than 70kB in size) when originals were HD-quality images. After contacting their "Support" team, I was informed that the software cannot recover videos from my phone and that their website makes no such claims (easily done due to the "Third-Party" 'dummy' sites in use), and then they play "email tag" with you between "Support" and "Orders" Departments - one saying they're awaiting your reply, and the other suggesting you "keep the software for future use".
Summary
All in all, a TOTAL WASTE OF TIME AND MONEY.
RUN AWAY FROM THIS PRODUCT AND SAVE YOUR MONEY!!!
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