PrettyMay Call Center for Skype for Windows

Used PrettyMay Call Center for Skype for Windows?

PrettyMay Call Center for Skype Analysis

AI Assisted Content · June 11, 2026

Not written by CNET Staff.

PrettyMay Call Center for Skype is a trial version software designed to enhance communication capabilities through Skype. This program caters specifically to call center operations, providing essential features such as call routing, monitoring, and reporting, which are crucial for managing customer interactions effectively. Users can streamline their communication processes, ensuring that calls are directed to the right agents, thereby improving response times and overall service quality.

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Free

The application is compatible with Windows and integrates seamlessly with Skype, allowing users to leverage existing Skype functionalities while adding robust call center features. It supports various VoIP functionalities, including call recording and real-time analytics, enabling businesses to analyze performance metrics and improve their service delivery. This software serves as a comprehensive tool for organizations looking to optimize their customer service operations.

PrettyMay Call Center for Skype for Windows

Used PrettyMay Call Center for Skype for Windows?

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Full Specifications

GENERAL

Release: November 4, 2008

Latest update: June 11, 2026

Version: 3.5.0.190

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 10
Windows Vista
Windows 2000
Windows XP
Windows 7

Additional Requirements: None

POPULARITY

Total Downloads: 840

Downloads Last Week: 0

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Last Updated

User Reviews

1.5/5

2 User Votes

They actually hold your phone system hostage - SCAM
February 4, 2015
Pros
The software installs
Cons
They break your license on purpose, so the software goes into trial mode and you have to buy support for $150. Total scam.
Summary
DO NOT BUY!
Okay product but poor customer service
talentshoutDecember 2, 2010
Pros
A greatw ay to start your call center especially if you do not have facilities yet. It has an easy-to-understand user interface so you can have your call center up and running within a few minutes. It also has an IVR plus voice mail.
Cons
Customer service as bad especially if you are trying to get your money back. The application would not allow us to upload our recording (it became garbled upon upload) and the caller cannot hear our agents. Customer Service does not know what to do.
Summary
Not recommended as your primary call center management program but might do as a back up. Make sure that you are dead set on buying it because you won't be able to get your money back despite their 30-day money back guarantee. Customer Service might also refuse to answer messages sent via Skype

Developer’s Description

Setup a Skype answering system with auto-attendant, IVR, and voicemail capabilities.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype. It allows small or medium businesses sized to quickly and affordably implement a Skype PBX(aka PABX) system with auto-attendant, (interactive voice response) IVR, extension transferring, call recording, and personalized voicemail capabilities.

With PMCCS, you can set up your Skype as an IVR system.