Open Contacts - Free download and software reviews - CNET Download.com

Open Contacts

CNET Editors' review

OpenContacts is a contact management program that has many useful features. Unfortunately, the unintuitive interface makes the program somewhat frustrating to use.

Is OpenContacts impossible to master? Not at all. But contact management programs tend to be pretty intuitive, allowing users to perform basic functions like adding contacts right off the bat. OpenContacts requires more work, more clicking around and skimming the Help file. The interface, made up of multiple little windows and plenty of drop-down menus, does not make it particularly easy to add or edit information. That said, with a bit of experimentation, most users should be able to get the hang of it.

But why bother, when there are other, more intuitive programs out there? OpenContacts has some pretty cool features that aren't always found in contact management programs. We loved that we could click on an address and go directly to the location in Google Maps, and that Skype users are able to make calls to contacts from within the program. We also appreciated the ability to cross reference people and businesses; after entering George Smith and the ABC Widget Co. separately, we could create an association between the two. This is a great time-saver if you have multiple contacts who work for the same organization.

OpenContacts is free. It comes as a ZIP file, installs desktop icons without icons, and leaves folders behind upon removal. We recommend this program for intermediate and advanced users, or novice users who don't mind taking some time to figure things out.

Publisher's Description

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All User Reviews

Results 1-10 of 25

  • 1.0 stars

    "Very poor, "unintuitive" doesn't describe it."

    January 24, 2011  |   By edwardsjohnpaul

    Version: Open Contacts 6.1.2.712

    Pros

    At a minimum, it works. You can add and search your contacts. You can also associate companies with contacts, which is useful.

    Cons

    It is SO difficult to use, unless you want to spend a lot of time figuring things out with a lot of trial and error, because the help is also poor. Obviously, programmers designed this and did not get feedback from actual users.

    Summary

    There are better free options out there that are effective and easy to use, e.g. Zoho's online CRM. Unless you want to make a career figuring out how to use this, save yourself time and headache and move onto something else.

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  • 4.0 stars

    "Does a useful job."

    October 4, 2010  |   By davela--2008

    Version: Open Contacts 6.1.0.700

    Pros

    Was simple to use. Once you recognise that you can alter the Field name in each record - conversion to Englist style Addressing was simple enough.

    Cons

    A Global choice of address formats would be brilliant. Having to change formats each record makes a painful job heavier.

    Summary

    With a few tweaks, I'd happily pay for it

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  • 4.0 stars

    "does what it should"

    August 7, 2010  |   By wyldchyld69

    Version: Open Contacts 6.0.8.695

    Pros

    it is free

    Cons

    does not have any yet

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  • 1.0 stars

    "i'm furious, hate it, angry, dissapointed, unhelped!"

    June 25, 2010  |   By bhyoung

    Version: Open Contacts 6.0.8.695

    Pros

    It was a simple program and free and 2 years of no problems working with it.
    BUT...?

    Cons

    1. Not any support, not any answering by mail....NOTHING!
    2. Stupid questions after installing Open Contacts (where to install the working dir?)!
    3. No possibility to convert the backupfile after a problem with the software.

    Summary

    After 2 years working with it on different computers and saving backupfiles, I lost all my contacts for my bussiness. Not any version will import my backup file anymore. Even re-installing doesn't work. Other persons has tried installing the latest and oldest versions to try rescue my co,tacts but nothing seem to help. 2 years of work is gone and it seems 4ever. Mailing to them is seless, no help, not any answering. Great! I hope that anyone think before use it! Not any software is great if it works only for a few years. I grab all the errors and send it to them bu after all these weeks of fustration there is still NO answer. Thank you for no answering!

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  • 1.0 stars

    "LOST MY DATABASE"

    August 2, 2009  |   By nerfganger

    Version: Open Contacts 5.3.10.654

    Pros

    not much...it's free, but watch out

    Cons

    Clunky to use. After two weeks, I went to open it and it couldn't find my data. Went searching thru the program files, and what's the funky cartoon character images in the "FILES" directory?? I think this is pure BS

    Summary

    Piece of crap

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  • 5.0 stars

    "Best Free Program I've found"

    June 24, 2009  |   By angelady3

    Version: Open Contacts 5.3.10.654

    Pros

    It's FREE
    import/export with mapping capabilities
    numerous features and fields, including notes
    can create user defined fields
    can have numerous categories
    very impressive help menu that really helps rather than confuses

    Cons

    can't see all contacts at once in preview, just by search criteria, like "A's" to bring up a list of contacts in the preview screen
    can't periodically save your work other than to save an individual contact or close the program
    double click name

    Summary

    You have to double click their name in the preview screen to bring up their contact info, rather than single-clicking, but I can get over that and the other cons for a program this feature rich and FREE. It's the best one I've seen for free, so it's worth a small learning curve for all the functionality. I've only found this good of a contact manager in a paid version. It's maps fields differently than the paid ones, too. Again, it's worth viewing the quick "help" on it, and with pictures to explain in their help section, you get it down fast. I usually go for programs that work much like other, more expensive paid versions that I'm used to using, but this time I went for the no cost version. In my opinion, even with the few flaws, this one gets five stars since it's the best available for the price of nothing. I'd like to see a new version that allows you to "preview" every contact in your list with a forwards and backwards arrow to move to the next one you want to view, but otherwise, this will certainly fit my needs and most likely the needs of anyone really on a personal or business level. I'm using it for business and really needed good functionality with lots of options for customization. If that's what you need, this will deliver!

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  • 4.0 stars

    "I find Open Contacts very easy to use."

    May 28, 2009  |   By cityranch

    Version: Open Contacts 5.3.10.654

    Pros

    I like the easy open and one click I have the list I want

    Cons

    As of now I see none.

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  • 2.0 stars

    "Not Quite what I was looking for"

    May 13, 2009  |   By howard_lenos

    Version: Open Contacts 5.3.5.622

    Pros

    Lots of conversion options.
    Able to import multi vcf files

    Cons

    Interface is very clunky. Really would like to do more intuitive batch activity on contacts.

    Summary

    Promising free middleware for manipulating contacts. Worth a further look

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  • 3.0 stars

    "Nice Software with Some Good Features"

    January 10, 2009  |   By PW197789

    Version: Open Contacts 5.3.5.622

    Pros

    Robust functionality, for example, nice link to google maps and ability to quickly customize text field labels for desired information.

    Cons

    Could not figure out how to create a custom date field. It has a default birthdate field, but, for example, no anniversary field.

    Summary

    I was looking for a Contact Management tool primarily for extended family and friends. I tried to read through all of the contact management software descriptions available on this site and first tried Open Contacts and then Kurlo. For keeping track of family / friends info, I liked Kurlo better for its UI, the ease in seeing extended family info (spouse/child info grouped together), the ability to add custom date fields to track upcoming events (ex. "Graduation" or "Dinner") and its ability to subset address lists into groupings (ex. "Christmas Card List 2009").

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  • 1.0 stars

    "virus embedded"

    December 8, 2008  |   By Moises1234

    Version: Open Contacts 5.3.1.605

    Pros

    its free...

    Cons

    virus embedded

    Summary

    virus embedded

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Results 1-10 of 25

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Open Contacts