Features
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License:
Free to try
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Editor's Rating:
Not rated
- Average User Rating:
-
Downloads:
120,451
- Operating Systems:
Windows 2003, Windows Vista, Windows Server 2008, Windows 2000, Windows XP
- Additional Requirements:
No additional requirements
- Limitations:
Sample mode
- Date Added:
June 03, 2009
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Previous Versions:
Publisher's description of Numara Track-It
Numara Track-It! is a proven and comprehensive IT help desk , asset management, and change management solution that is fast to implement and enables businesses to effectively employ industry best practices. Manage work orders, assets, changes and knowledge within your IT organization with a comprehensive, workflow-driven solution. Optimize help desk efficiency now with Numara Track-It! This solution provides a single access point for all help desk and asset management activities with a rapid time to value and a low cost of ownership. Support ITIL best practices such as incident, problem, change and asset management.
CNET Editor's Note: The Download Now link will direct you to a form on the developer's site that you must fill out to be able to try this program. Please contact the developer for pricing information.
- See more CNET content tagged:
- Numara Software Inc.,
- asset,
- asset management,
- help desk
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User reviews
- Average user rating: 3.0 stars out of 24 votes
- My rating: 0 stars Write review
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Showing 5 of 7 user reviewsSee all 7 user reviews
This software version | All versions -
Version: Numara Track-It 9.0
Pros: its cool and good
Cons: its ugly and its compleqaete
Summary: what is it good for
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Version: Numara Track-It 9.0
"Really like it - easy to install and loads of features"
Pros: Includes help desk, inventory, licence management and change management - all well integrated. Matrix view very useful.
Cons: Too many features if you only have 1 IT support guy.
Summary: Recommended.
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0 out of 1 people found this review helpful
Version: Numara Track-It 9.0
Pros: alot of great downloads
Cons: i dont like how slow it gos
Summary: i love this site
i love it its great
Updated on Apr 5, 2009 -
4 out of 5 people found this review helpful
Version: Numara Track-It 9.0
Pros: Software will certainly run any help desk, popular
Cons: Price is too high, large download, learning curve a little too high when wanting to crack something out of the box and use
Summary: Unless you are fortune 500, the fit may be too big if you are looking for something more 'nimble'
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3 out of 4 people found this review helpful
Version: Numara Track-It 9.0
"Impressive product for the money"
Pros: User friendly
Easy install
Integrated asset management
Makes work much simplerCons: None so far
Summary: We needed a new solution that was ITIL-verified, and would improve the service level we offer to stores. We wanted one solution globally, and architecturally we
needed it to be open because as an organisation, we are moving away from Microsoft ... read more >> - See all 7 user reviews Write review
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