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Numara FootPrints 9.0

Quick specs
Price: Free to try (30-day trial);
Operating system: Windows 2003, Windows Vista, Windows Server 2008, Windows NT, Windows XP, Windows 2000
Date added: January 05, 2009
Total Downloads: 31,937
Downloads last week: 2
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Tested spyware free

Average user rating: 5.0 stars out of 1 votes
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Publisher's description

From Numara Software :

Numara FootPrints offers a highly flexible, multi-dimensional and unique platform for managing the service desk and extends business process automation, throughout the organization without the overhead of other solutions. The award-winning and ITIL-compatible solution gives support professionals the power to: Manage service delivery for internal and external customer support with optimal effectiveness; Establish a robust framework for service management that is based on best practice, including: ITIL IT service lifecycle management; Enhance the customer experience and bolster customer satisfaction; Accelerate customer problem resolution and provide self service 24/7; Maximize efficiencies to improve time to resolution and meet service level agreements; Align compliance requirements with organizational and governmental policies; Strengthen user productivity and reduce support costs; Automate multiple business processes like facilities management, HR, customer service; Facilitate continuous service improvement using trend, productivity and performance reporting.

CNET Editor's Note: The Download Now link will direct you to a form on the developer's site that you must fill out to be able to try this program. Please contact the developer for pricing information.

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User reviews

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5 stars

0 out of 2 people found this review helpful

Version: Numara FootPrints 9.0

"mass sender softwear"

by osuntoyinbo on March 31, 2009

Pros: in oder to have the access to mass mailing account

Cons: spam gard i dont nomally like spam mail because it might be unawareness tothe receipent

Summary: inoder to have the access to mass mailing account, why dislike is spam gard.

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Numara FootPrints 9.0

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