Features
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License:
Free to try
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Editor's Rating:
Not rated
- Average User Rating:
-
Downloads:
31,821
- Operating Systems:
Windows 2003, Windows Vista, Windows Server 2008, Windows 2000, Windows NT, Windows XP
- Additional Requirements:
Microsoft SQL Server 2003
- Limitations:
30-day trial
- Date Added:
January 05, 2009
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Previous Versions:
Publisher's description of Numara FootPrints
From Numara Software:Numara FootPrints offers a highly flexible, multi-dimensional and unique platform for managing the service desk and extends business process automation, throughout the organization without the overhead of other solutions. The award-winning and ITIL-compatible solution gives support professionals the power to: Manage service delivery for internal and external customer support with optimal effectiveness; Establish a robust framework for service management that is based on best practice, including: ITIL IT service lifecycle management; Enhance the customer experience and bolster customer satisfaction; Accelerate customer problem resolution and provide self service 24/7; Maximize efficiencies to improve time to resolution and meet service level agreements; Align compliance requirements with organizational and governmental policies; Strengthen user productivity and reduce support costs; Automate multiple business processes like facilities management, HR, customer service; Facilitate continuous service improvement using trend, productivity and performance reporting.
CNET Editor's Note: The Download Now link will direct you to a form on the developer's site that you must fill out to be able to try this program. Please contact the developer for pricing information.
- See more CNET content tagged:
- ITIL,
- Numara Software Inc.,
- business process
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User reviews
- Average user rating: 0 stars Not yet available
- My rating: 0 stars Write review
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Showing 1 of 1 user reviewSee 1 user review
This software version | All versions -
0 out of 1 people found this review helpful
Version: Numara FootPrints 9.0
Pros: in oder to have the access to mass mailing account
Cons: spam gard i dont nomally like spam mail because it might be unawareness tothe receipent
Summary: inoder to have the access to mass mailing account, why dislike is spam gard.
- See 1 user review Write review
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