Features
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License:
Free to try; $36.00 to buy
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Editor's Rating:
Not rated
- Average User Rating:
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Downloads:
4,362
- Operating Systems:
Windows Vista, Windows XP, Windows 2000
- Additional Requirements:
Windows 2000/XP/Vista
- Limitations:
14-day trial
- Date Added:
May 06, 2008
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Previous Versions:
Publisher's description of LIVECHAT Contact Center
LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.
Version 5.5 now has Ribbon style - new Office-like graphic design and adds Outlook and Google Calendar synchronization.
- See more CNET content tagged:
- LIVECHAT,
- contact center,
- monitoring
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User reviews
- Average user rating: 3.8 stars out of 13 votes
- My rating: 0 stars Write review
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Showing 4 of 4 user reviewsSee all 4 user reviews
This software version | All versions -
Version: LIVECHAT Contact Center 5.5
"Excellent program but misleading on the price"
Pros: I've checked out this softwares functions tonight and it is excellent. Everything was seemless and easy. Customer support even contacted me and knew every question I asked so they were on their game.
Cons: The only con was that it says Buy for $36 when the reality it is $36.00 per month. There might be other price competators but I still have to say.... I didn't have one complaint otherwise.
Summary: Why I like this product. It was so easy to set up and install. The platform was easy to understand even without a manual. Customer support is really good. Overall, I can't say I won't stick with them because you do get what you pay for and this is a... read more >>
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Version: LIVECHAT Contact Center 5.5
Pros: Excellent functionality/price rate.
Cons: Nothing to say
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1 out of 1 people found this review helpful
Version: LIVECHAT Contact Center 5.5
"I love customizable chat window!!"
Pros: I am really impressed with new chat window look and customization options. Playing with color schemes is really cool and it allows you to define your own combinations! Google Maps feature is also very useful
Cons: I needed to get used to new ribbon bar style.
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1 out of 1 people found this review helpful
Version: LIVECHAT Contact Center 5.5
"Great product with excellent support team"
Pros: support team, easy to use, stable
Cons: This is product is not for free.
- See all 4 user reviews Write review
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