IM2 is a next-generation communications hub, which provides streamlined access to AOL Instant Messenger, MSN, Yahoo, ICQ, and even IRC, provided the user has pre-existing accounts set up with said networks. Audio chat is made available to all IM2 users, as well as the ability to send SMS messages to mobile phones and other devices. Video conferencing also is provided across all five supported platforms, as is multi-user file sharing in mind. IM2 also boasts security with Secure Channel Encryption enabled by default across all IM communications. Dozens of graphical skins are available for IM2, including instructions for designing fully customized skins.