IDrive Online Backup

IDrive Online Backup

Download Editors' Rating:
4
Excellent
Average User Rating:
2.4
out of 65 votes

Quick Specs

  • Version:
    6.2.0.7
  • Total Downloads:
    10,733
  • Date Added:
    Feb. 03, 2015
  • Price:
    Free; $49.50 to buy (Buy it now)

Editors' Review

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IDrive is a universal online backup tool that lets you sync your files across Windows, OS X, iOS, and Android devices.

Pros

Storage: 1TB is a lot of storage, perfect for computer backup.

Familiar interface: IDrive's main shell looks like a modern antivirus program or utility app. Tabs run along the left column, and a main window lets you interact with your saved backups or schedule new ones.

Sharing: IDrive enables you to send files via email. It opens up a Web app where you can browse shared directories, from which you can then directly download files. It's a common approach that's similar to many other file-sharing services.

Multiplatform: IDrive has a consistent experience across Windows and Mac clients, making it easy to jump between operating systems and keep your files.

Cons

Ease of use: IDrive has a lot of power set features but still doesn't match the ease of use of similar apps, like Dropbox. Though it's definitely not as complex as more advanced backup applications, like Acronis, IDrive does require exploration if you want to take full advantage of features like syncing.

Offset guides: Certain elements seem out of place and unpolished, such as uncentered descriptions and the occasional visual help description that doesn't point where it should.

Sync: The app offers unclear direction on how to add syncing on multiple devices. There are no breadcrumbs or links to the App Store.

Bottom Line

IDrive provides ample storage for most common needs. It may not be the prettiest or most flashy storage option on the block, but IDrive's multiplatform compatibility and generous storage space outweigh the minor design quirks.

 
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Publisher's Description

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User Reviews
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Results 1–10 of 65

1 stars

"Finely distilled rubbish of the highest calibre."

February 23, 2015  |  By BillyBobRobAl

 |  Version: IDrive Online Backup 3.2.6

Pros

Several - What this company excels at best is helping you spend your money while efficiently wasting your time.

Too, they build a false sense of security, letting you imagine that your data is actually safe and secure somewhere.

Additionally, they are masters at 'cut and paste' when it comes to answering questions - using well-worn and hackneyed platitudes to get you to think that something is actually being done to resolve your issues, all the while doing... exactly nothing. Specifically, if you Google the terms 'idrive slow' you will notice that you will get a minimum of 130,000 hits - all with the same ineffectual, repetitive advice - 'send us an error report...'

Finally, they assist you in the ageing process, as you slowly become grey and start to prepare to 'shuffle off your mortal coil.' How? By moving your data at a speed that is only measurable in terms of glaciation and tectonic drift. Even dial-up literally screams along compared to this.

Cons

Bandwidth issues galore - Colossally slow.

The on-line version of the application generally runs at between 150-500KB/s. My client's data took THREE WEEKS to seed, and it is just under a terabyte. This is remarkable, because the upload from the ISP is 10MB/s.

The Local Backup feature is, weirdly, just as slow. Transferring data to an external drive is, as I write this, running at 500kB/s. I would get better throughput if I was using floppy disks.

Summary

GO WITH ANOTHER SERVICE - ANYONE, JUST NOT THIS ONE. The application was apparently coded by a hundred angry monkeys pounding away at antique Underwood typewriters that had lost the ink ribbon years ago (no offence meant to all our simian friends).

The infrastructure this runs on is a set of rusty tin-cans tied together with a combination of fish-bones, baling wire, twine, chewing gum and the stringy remnants of tobacco once found in some itinerant vagrant's pouch.

Conclusion - if you are looking for a place to spend your money and an opportunity to swing between blinding rage and utter hopelessness or loss, then by all means - purchase this service.

If, however, you wish to remain in business after a technical failure, or have a reliable backup made on a regular, scheduled and timely fashion, GO WITH SOMEONE ELSE.

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1 stars

"Not user-friendly. Inflexible support on credit charges"

February 21, 2015  |  By ljward5

 |  Version: IDrive Online Backup 6.2.0.7

Pros

None that I can think of. Price was what enticed me, but product did not work like other backups I had previously used. Uninstalled it before year expired and went back to previous app, which works like a charm.

Cons

Other backups I have used would run auto backups once settings were established. IDrive never would. Every couple weeks I would get a warning email that my PCs were not backed up. So I would go into settings and program for auto backup, then manually do so.
Finally I decided to uninstall and go back to a previous app. I did not cancel, because I received email that my previous credit card had expired and idrive could not renew my acct. So I did nothing. BIG MISTAKE! One month after my acct should have canceled, idrive had somehow accessed the renewed cc and charged it.
To be fair, all of this is listed in their terms of service, but when I called to appeal I was given no consideration, even though I had uninstalled app and had not been backing up for around 60 days (BTW, if you do need to cancel, you may have to call and find out how. Difficult to find on website). If you are not happy with idrive, please go in and cancel, regardless cc status.

Summary

If product was more user-friendly and auto backup actually worked, I would have renewed. Because of inflexible payment support, I will never return.

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4 stars

"NO Issues. What are you doing wrong??"

January 29, 2015  |  By achitea

 |  Version: IDrive Online Backup 6.1.0.33

Pros

Works as advertized
Simple local interface and controls
Detailed logs
Failure emails
Open file backup

Cons

A little on the slow side when making online changes to backup sets

Summary

Started daily backups in mid Dec. 2014. Has not missed a lick. Initial backup took a while - I have 250GB (as in Bytes) to move up there. Win 7 Pro on a ThinkServer, Comcast Internet. Years of photos, thousands of iTunes songs. 4000 ebooks. Backs up my open outlook.pst and others. So far zero glitches, so I am wondering what has made mine better than others. I have used local full backup software for decades and idrive is just what I expected from web-based services. Normal backups are taking 20-25 minutes at 4am. Follow directions?

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1 stars

"Flaky service and absolutely atrocious support"

January 24, 2015

 |  Version: IDrive Online Backup 6.1.0.33

Pros

Can't think of any

Cons

Worked fine for a couple of months then kept on hanging halfway through a back up. Contacted tech support for advice. Tech support are worst I have ever encountered. Seem to have three stock emails which basically ask you to reinstall. If that doesn't work then they basically give up and ignore any further requests for help.

Summary

Have ininstalled and gone for another option instead. Waste of money.

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2 stars

"Not very good"

December 05, 2014  |  By rhcribbs

 |  Version: IDrive Online Backup 6.1.0.12

Pros

Price is decent

Cons

System did not work properly. Contact tech and he was not able to get to work even with having access to the computer. Suggested changing my settings with anti viral software which I did not want to do. Because it was passed the 15 day trial he had to get authorized to cancel and credit. I found out that the account was not cancelled and contacted I Drive. found that it was scheduled for cancellation by tech but was still running. I know partly my fault for not verifying but tech took program off computer so I thought cancellation completed. Anyway, no refunds period. Other back ups offer better service without having to lower settings and changing computer settings.

Summary

Just be sure when told account cancelled it is.

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1 stars

"Extremely poor tech support. Worthless and uncaring."

November 04, 2014  |  By Steve Winter

 |  Version: IDrive Online Backup 6.1.0.12

Pros

Seemed like a good idea at the time

Cons

Extremely poor tech support. Worthless and uncaring. My system has not backed up for weeks now and they couldn't care less. Worthless tech support.

Summary

Don't waste your money or your time with Idrive

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1 stars

"!Pathetic!"

August 06, 2014  |  By steady_01

 |  Version: IDrive Online Backup 3.2.6

Pros

NONE!NONE!NONE!NONE!NONE!NONE!NONE!NONE!NONE!

Cons

I first started experiencing problems with this "service" about three months in. I couldn't delete file that ran me over the limit and I was getting additional charges. The technical support on this problem left me at a point where I just abandoned the product and stopped the backup routine. In the interim, I closed my Chase credit card and opened a new one because of a potential compromise. When I got an e-mail from Idrive stating that they couldn't process the charge and they needed another account number, I ignored it because I had no intention of renewing their clunky product. Lo and behold, somehow they found my new account number and ran the charge against that. I called them to get the charge reversed and I got their "Too bad, so sad" reply because I did not close my account with them within the specified time frame.

Summary

With this type of service is destined for failure. Do not trust them with your data or give them your money.

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1 stars

"Product on the Mac is a fraud, basically"

August 05, 2014  |  By SteveMatthewsCNET

 |  Version: IDrive Online Backup 6.1.0.12

Pros

1) CHEAP! $37/yr
2) Mac runs fine as soon as I uninstalled

Cons

1) Trashed my Macintosh workstation, apps crash, runs super sluggish, etc.
2) Wouldn't refund money on Day 18 (I uninstalled on day 15, but it was Friday)
3) Doesn't Uninstall properly!!!
4) Didn't even backup..backed up 643 files out of 42,000 over 14 days

I am furious at myself for getting suckered but the ultra-cheap deal iDrive offers: $37 for a year of hard drive backup, compared to $60 for most everyone else was so tempting. Sadly though, their product on the Mac is a fraud. I started having all kinds of problems. Everything was crashing, etc etc.
Apple store workers just shook their heads (implying "Yes, we know").
Doh!

Summary

Never Even Consider iDrive for anything. Pay the extra money.
iDrive A Horrible Frustrating Experience, took 15 days to figure it out
I still need to hand uninstall stuff left behind
---- read the OTHER review sites

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4 stars

"Works for Me!"

June 05, 2014  |  By rgoeken

 |  Version: IDrive Online Backup 6.1.0.1

Pros

Easy to use---runs in the background, easy to set up, and easy to restore. I know it's there but I don't pay any attention to it as everything is automatic. Have tested once in a while just to make sure everything is OK---and it was fine.

Cons

They updated to a different format (not sure if it was the app or the storage) a while back that was not transparent between apps. To convert is a manual task that I just havent had the time to do yet.

Summary

I compared the others that were available at the time and this one was easy to use and set up. It's a "set it and forget it" application (Unless you really need it---then it's there!) Have needed to restore once then the C Drive took a bath. Restore was easy and everything went where it was supposed to go. I would recommend this program.

Updated on Jun 5, 2014

Typo: Read "...once then the..." as "..once when the.."

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5 stars

"IDrive, great online backup service"

June 03, 2014  |  By MikeJeffries71

 |  Version: IDrive Online Backup Version 6.1.0.7

Pros

I signed up for IDrive a few months back and got 5GB for free, I really liked what IDrive has to offer, I'm now a paid user. My first backup after upgrading to a paid account was big, my internet connection isn't the best so I found it handy IDrive offered IDrive Express, they shipped me a 1TB hard drive for free, I put my data on and shipped it back to them, the data was in my account within a few days, very painless process!

Cons

Tier 2 support available 24 hours, but only e-mail and chat, not on phone. Also, billing is only offered yearly not monthly.

Summary

I can use IDrive across my tablet, phone and desktop, now with their new sync feature its much better, all my files are updated across all my devices. Overall, I'm very pleased with IDrive, its affordable and works great.

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Results 1–10 of 65

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Full Specifications

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General
Publisher IDrive
Publisher web site http://www.idrive.com
Release Date February 03, 2015
Date Added February 03, 2015
Version 6.2.0.7
Category
Category Internet Software
Subcategory Online Storage & Data Backup
Operating Systems
Operating Systems Windows 2003, Windows 7, Windows, Windows 8, Windows Server 2008, Windows XP, Windows 2000, Windows Vista
Additional Requirements None
Download Information
File Size 18.75MB
File Name IDriveWinSetup.exe
Popularity
Total Downloads 10,733
Downloads Last Week 20
Pricing
License Model Free
Limitations Not available
Price Free

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