IDrive Online Backup

IDrive Online Backup

Download Editors' Rating:
4
Excellent
Average User Rating:
2.4
out of 67 votes

Quick Specs

  • Version:
    6.2.0.7
  • Total Downloads:
    10,804
  • Date Added:
    Feb. 03, 2015
  • Price:
    Free; $49.50 to buy (Buy it now)

Editors' Review

+

IDrive is a universal online backup tool that lets you sync your files across Windows, OS X, iOS, and Android devices.

Pros

Storage: 1TB is a lot of storage, perfect for computer backup.

Familiar interface: IDrive's main shell looks like a modern antivirus program or utility app. Tabs run along the left column, and a main window lets you interact with your saved backups or schedule new ones.

Sharing: IDrive enables you to send files via email. It opens up a Web app where you can browse shared directories, from which you can then directly download files. It's a common approach that's similar to many other file-sharing services.

Multiplatform: IDrive has a consistent experience across Windows and Mac clients, making it easy to jump between operating systems and keep your files.

Cons

Ease of use: IDrive has a lot of power set features but still doesn't match the ease of use of similar apps, like Dropbox. Though it's definitely not as complex as more advanced backup applications, like Acronis, IDrive does require exploration if you want to take full advantage of features like syncing.

Offset guides: Certain elements seem out of place and unpolished, such as uncentered descriptions and the occasional visual help description that doesn't point where it should.

Sync: The app offers unclear direction on how to add syncing on multiple devices. There are no breadcrumbs or links to the App Store.

Bottom Line

IDrive provides ample storage for most common needs. It may not be the prettiest or most flashy storage option on the block, but IDrive's multiplatform compatibility and generous storage space outweigh the minor design quirks.

 
read more +

Publisher's Description

+
 
read more +
User Reviews
+

Results 1–3 of 3

1 stars

"Charged for a service that doesn't work"

April 01, 2015  |  By Reldene

 |  Version: IDrive Online Backup 6.2.0.7

Pros

None to mention

Cons

The inability to restore files they claim are backed up

Summary

I've been using iDrive for years, but when I had a disk failure on early February and tried to restore my files, I found that I wasn't able to select any files more recent than September 2011. After a long 6 weeks trying to work patiently with IDrive support, they still weren't able to find any way to restore my files and folders (I even suggested sending them a drive to burn them to). All the logs claim that my files were being backed up, but they were unable to prove this was true and it's of no use at all if there's no way to restore them back to my machine.

Despite the fact that I've been paying for a service for well over three years that (unbeknown to me until I came to really need it) hadn't been working due entirely to a fault at their end, iDrive have refused to even give me a refund for this period, never mind any kind of compensation for the loss of the important data I had entrusted them with.

I feel as though I've been totally ripped off by being charged for several years for a service that wasn't actually being provided.

Buyer beware: even if your logs say your iDrive files are being backed up, you might want to check that you're able to restore them otherwise you could be paying for nothing.

Reply to this review

Was this review helpful? (0) (0)

1 stars

"Absolute waste of money!!!"

March 26, 2015  |  By BHENRIE

 |  Version: IDrive Online Backup 6.2.0.7

Pros

No known Pros!!!

Cons

Signed up, started first backup. Could not use computer while backup is active. After over 12 hours, only 4% done. A real joke. Emailed i drive customer service for refund and have been ignored for over two weeks now. Started creditcard dispute to try to recover my wasted dough.

Summary

Please do not give this rip off your hard earned money.

Reply to this review

Was this review helpful? (0) (0)

1 stars

"Not user-friendly. Inflexible support on credit charges"

February 21, 2015  |  By ljward5

 |  Version: IDrive Online Backup 6.2.0.7

Pros

None that I can think of. Price was what enticed me, but product did not work like other backups I had previously used. Uninstalled it before year expired and went back to previous app, which works like a charm.

Cons

Other backups I have used would run auto backups once settings were established. IDrive never would. Every couple weeks I would get a warning email that my PCs were not backed up. So I would go into settings and program for auto backup, then manually do so.
Finally I decided to uninstall and go back to a previous app. I did not cancel, because I received email that my previous credit card had expired and idrive could not renew my acct. So I did nothing. BIG MISTAKE! One month after my acct should have canceled, idrive had somehow accessed the renewed cc and charged it.
To be fair, all of this is listed in their terms of service, but when I called to appeal I was given no consideration, even though I had uninstalled app and had not been backing up for around 60 days (BTW, if you do need to cancel, you may have to call and find out how. Difficult to find on website). If you are not happy with idrive, please go in and cancel, regardless cc status.

Summary

If product was more user-friendly and auto backup actually worked, I would have renewed. Because of inflexible payment support, I will never return.

Reply to this review

Was this review helpful? (0) (0)

Results 1–3 of 3

Add Your Review

Login or create an account to post a review.

You are logged in as . Please submit your review for IDrive Online Backup
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Update Your Review

Since you've already submitted a review for this product, this submission will be added as an update to your original review.
Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

 
see all reviews +

Full Specifications

+
General
Publisher IDrive
Publisher web site http://www.idrive.com
Release Date February 03, 2015
Date Added February 03, 2015
Version 6.2.0.7
Category
Category Internet Software
Subcategory Online Storage & Data Backup
Operating Systems
Operating Systems Windows 2000/XP/2003/Vista/Server 2008/7/8
Additional Requirements None
Download Information
File Size 18.75MB
File Name IDriveWinSetup.exe
Popularity
Total Downloads 10,804
Downloads Last Week 8
Pricing
License Model Free
Limitations Not available
Price Free

Previous Versions:

Add to my list Report a problem
 
read more +

More Products to Consider

Close[x]

Submit a problem report for IDrive Online Backup

Please describe the problem you have with this software. This information will be sent to our editors for review.

Problem:

The Download.com Installer isn't working as expected

The download link does not work

The software has a newer version

The product contains malicious software

Other

Description:

Please select a feedback type.

Please enter a description.

Submit Problem Report

Close[x]

Problem Report submitted

Thank you for submitting a problem report! The Download team is committed to providing you with accurate software information.

OK