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IDrive Online Backup

CNET Editors' review

by: CNET staff on November 11, 2009

IDrive Online Backup is an easy-to-use program that allows users to back up the contents of their computers remotely. With a sleek interface and just enough features, this program is great for users of all levels.

IDrive's interface is attractive and intuitive, with graphical buttons representing its major features. After defining a username and password, users simply select the files they want to back up--the default includes the Desktop and My Documents--and click the Backup Now button. Subsequent backups can be scheduled to run automatically and only back up data that has been modified, making the process quick and efficient. Data is transmitted using 128-bit SSL encryption and stored using 256-bit AES encryption, ensuring that it stays secure. Restoring data is as simple as dragging and dropping it from the storage area to the desired location. Users can access stored data from any machine, even without the software installed. We found the program very easy to use, and we like that it offers something for users of all levels; those who aren't particularly computer literate can easily back up and restore their files without much thought, while more advanced users can customize their backup experience. IDrive's built-in Help file is well-written and thorough, explaining all of the program's features in easy-to-understand language.

IDrive Online Backup is free to try, and the free version gives users 2GB of storage space. The program installs desktop icons without asking but uninstalls cleanly. We recommend this program to all users.

 
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Publisher's Description

From Pro Softnet:

IDrive Online Backup is a leading online backup service for consumers and small businesses. Features include automatic scheduling and data selection, web based management, anytime anywhere access, fast backup and restores, 256 bit AES encryption on storage, private key and more. It is easy to use for novices, while providing power features demanded by experts. For example: you could just install the application, and the most commonly protected folders are selected for backup by default with a random off hours schedule.

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All User Reviews
  • All versions:

    3.2 stars

    out of 27 votes

    • 5 star: 9
    • 4 star: 6
    • 3 star: 2
    • 2 star: 1
    • 1 star: 9
  • Current version:

    3.9 stars

    out of 8 votes

    • 5 star: 5
    • 4 star: 1
    • 3 star: 0
    • 2 star: 0
    • 1 star: 2
  • My rating:

    0 stars

    Write review

Results 1-8 of 8

  • 1.0 stars

    "Never worked properly"

    May 7, 2012  |   By wcreelman

    Version: IDrive Online Backup 3.4.1

    Pros

    It was easy to install.

    Cons

    It stopped doing any back ups after a few days. I tried online chat for tech support and they kept wanting to reschedule the time, even when I went back to talk at the rescheduled time. So I found this rather unacceptable.

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  • 5.0 stars

    "Great Backup Software, define settings, and forget."

    April 26, 2012  |   By liran2000

    Version: IDrive Online Backup 3.4.1

    Pros

    - Great and simple backup, you define the backed up folders, and forget about it - it will be backed up on the background.
    - Secured, encrypted (by settings).
    - Access to files from any PC - via WEB interface (not for working with the files, just in case you need some file/s sometime from other PC).
    - Pricing.

    Cons

    - Not enough flexible pricing plans, e.g. for 200GB, 300GB etc'.

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  • 5.0 stars

    "Best backup service I have used.."

    March 31, 2012  |   By GeektexDotNet

    Version: IDrive Online Backup 3.4.1

    Pros

    - Fast backup speeds
    - Very easy to select what files you want backed up
    - Restoring files is very simple compared to other services I have used in the past
    - Affordable
    - Can access data from any computer through any web browser
    - Can control how often data is backed up and how much bandwidth is used when backing up your data
    - You can back up from network shared drives

    Cons

    I wish the interface had a more of a modern look to it instead of this Windows 95 looking interface. And unlike other services that provide unlimited space IDrive starts at 150GB but it should be enough for most users anyways.

    Summary

    I have tried many other backup services and they all have there pros and cons but after having tried many of the other services I have come to really like IDrive. It makes it very easy to manage my backups and even though it does not provide the ability to do local backups through the same interface such as Crash plan does you can simply use Windows built in backup service for that so its no big deal.

    I like this service so much that I have even chosen it to sell it as a partner of IDrive through my business.

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  • 5.0 stars

    "The best i've found for daily online backup"

    March 24, 2012  |   By pominator

    Version: IDrive Online Backup 3.4.1

    Pros

    - Customizable
    - Cheap
    - Stable

    Cons

    - Maybe a little but confusing UI at first, but it is worth it
    - Not a that much know company so may not be as future proof as some other

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  • 5.0 stars

    "EXCELLENT!"

    March 18, 2012  |   By dharr2q

    Version: IDrive Online Backup 3.4.1

    Pros

    Stable,fast and comprehensive

    Cons

    Only 5GB available with free account

    Summary

    Customer support is available and responsive via email.

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  • 4.0 stars

    "Fast & reliable"

    February 28, 2012  |   By sonntags

    Version: IDrive Online Backup 3.4.1

    Pros

    Have been using IDrive Pro for 2 years now. It's fast and comes with nice auto-backup & sync features

    Cons

    Online Interface is somehow old-fashioned and not prepared for sharing and using files online. This is much better solved in other services as Dropbox

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  • 1.0 stars

    "Pro Account not worth it"

    January 24, 2012  |   By prouser2

    Version: IDrive Online Backup 3.4.1

    Pros

    decent backup system. Fine for a 5 gig free version. STAY AWAY from professional version.

    Cons

    Idrive pro changed their pricing from 199.00 year for 100 gig to 200 gig. They are not offering current customers the extra space and are charging for overage. When contacted they informed me that they would not add extra storage to our current account.
    idrive offers no especially redeeming qualities to make a customer want to remain loyal. Other sites have a much easier user interface and work with both PC and Mac together. IDrive currently does not.

    Summary

    Idrive's treatment makes me question their professionalism on many levels. They seem to be more interested in attracting new customers than current customer satisfaction. There are other companies that offer much more than idrive. I cannot recommend this company at all.

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  • 5.0 stars

    "Works well and no fuss."

    July 12, 2011  |   By cnmanning

    Version: IDrive Online Backup 3.4.1

    Pros

    As advertised.

    Cons

    None......

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Results 1-8 of 8

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