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From CrossLoop:
CrossLoop is a free, secure screen-sharing utility designed for people of all technical skill levels. CrossLoop extends the boundaries of traditional screen sharing by enabling non-technical users to get connected from anywhere on the Internet in seconds without changing any firewall or router settings. It only takes a few minutes to setup and no sign up is required. Security is built into all aspects of CrossLoop.
Session data is encrypted at the end-points before being sent using a 128-bit encryption algorithm and a randomly generated 12-digit access code. CrossLoop includes file transfer support, and switch control feature. Crossloop Marketpace adds creation of a free CrossLoop accounts to create a dynamic public profile page, reserve your custom CrossLoop URL, view your session history, as well as widgets to promote yourself as a tech support specialist.
What's new in this version: Mac-to-Windows Compatibility, Drag and Drop File Transfer
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All versions:
3.0 starsout of 2 votes
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Current version:
4.0 starsout of 1 votes
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"Easy--and just works."
Version: CrossLoop 1.30
Pros
Easy to download & install--I walked a computer neophyte through doing this over the phone. Easy to launch & connect, too. Easy to show client how each launch generates different access key, and how access is denied w/o client's permission.
Cons
Some latency, of course, but not unmanageable. Use Windows version to remote connect to a Windows computer (when I used Mac to Windows, it worked but I didn't see the Desktop background of remote Windows computer, and latency seemed greater).
Summary
My go-to tool for supporting several friends & family without having to drive to their homes. I run Windows 7 Pro 64-bit as a virtual machine (under VMWare Fusion) on my MacBook Pro 15" (stock 4GB RAM) and the Windows version of CrossLoop on that to support my Windows users... no problem. Haven't tried the Mac CrossLoop to support my one Mac user (did use it once to connect to a Windows machine--worked but not ideal; see above), but I expect similar good results Mac-to-Mac.
Full disclosure: I have not yet tried TeamViewer (Mac); it's also highly rated by CNET and might prove superior. But for now CrossLoop does the job... and it's free! Many thanks to CrossLoop developers--you've saved me hours and gallons of gas!
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