CrossLoop - Free download and software reviews - CNET Download.com

CrossLoop

CNET Editors' review

CrossLoop provides a quick, easy, and completely free way to give a colleague, a friend, or a relative access to your computer. After installation, your PC will be assigned a 12-digit access code each time you start the program. You then give that number to another user to virtually share your desktop. Once connected, that user will have full access to your machine.

The odd nature of sharing a desktop cursor and the inability to add multiple users makes CrossLoop illogical for proper business presentations. However, the complete system access and 128-bit encrypted connection combine to create a great solution for low-budget, long-distance tech support. Guests can use any app and save files on your computer, as if they were sitting in front of the machine. No router configuration is required--a big plus. File transfers are now supported, but the purpose here remains collaboration: CrossLoop doesn't work without explicit permission from the host.

Since simplicity is a key attraction, it lacks more advanced features, and the connection must be made in two minutes or it times out. While the interface and the features are simple, CrossLoop offers a secure and fast method for two users to collaborate on one PC.

Publisher's Description

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All User Reviews
  • All versions:

    4.1 stars

    out of 97 votes

    • 5 star: 48
    • 4 star: 32
    • 3 star: 4
    • 2 star: 5
    • 1 star: 8
  • Current version:

    1.2 stars

    out of 5 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 0
    • 2 star: 1
    • 1 star: 4
  • My rating:

    0 stars

    Write review

Results 1-5 of 5

  • 1.0 stars

    "No longer available"

    March 29, 2014  |   By lah22311

    Version: CrossLoop 2.82

    Pros

    None - No longer available

    Cons

    No longer available

    Summary

    www.crossloop.com

    To support our rapidly growing AVG CloudCare offering, AVG Technologies in 2012 acquired some of CrossLoop's assets, including the service provided at the www.crossloop.com website. AVG has made the business decision to no longer provide the remote support and management tools available through the CrossLoop website.

    Effective today, January 31, 2014, the CrossLoop website at www.crossloop.com and related products and services are no longer available (pursuant to the terms of use available at http://www.crossloop.com/termsofservice.html). This announcement applies to any and all versions of the product, including paid and free releases. It will no longer be possible to register for a user account, or purchase or access the CrossLoop website, services or products.

    AVG is providing a full refund on valid, active subscriptions. If you feel you are entitled to a refund but have not received one by February 28, 2014, please notify us at crossloop-refunds@avg.com.

    If you wish to contact us directly with regards to your account, or for any other questions, please contact us at crossloop-support@avg.com.

    We thank you for being a customer.

    Reply to this review

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  • 2.0 stars

    "Worked well for 1 year -now no function and no support."

    January 16, 2014  |   By jlvincentjr

    Version: CrossLoop 2.82

    Pros

    Pro version was a deal in 2013; worked well enough (although sometimes a little slow), and for the money, was unbeatable.
    Occasional connection issues were easily fixed with app deletion, residual file deletion, and app re-installation.

    Cons

    As of January 13, 2014, Pro version became completely non-functional for me. No access from 2 independent computers and no response to repeated requests for support.

    Summary

    Hope they get it fixed sometime. Was a pretty good product if you
    were willing to exercise a little patience. For business use, however, utility is questionable unless you can tolerate multi-day shutdowns with no support -- and that for the paid version!

    Reply to this review Read reply (1)

    Was this review helpful? (0) (0)

  • 1.0 stars

    "No longer functioning"

    January 14, 2014  |   By CatManDEW63

    Version: CrossLoop 2.82

    Pros

    When it worked, it was convenient

    Cons

    In addition to a complete lack of support, it is no longer functioning... "Nothing to see here. Move along."

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "JonCTS Nailed it"

    July 10, 2013  |   By Teratosis

    Version: CrossLoop 2.82

    Pros

    I am a paid user. Even so, If you have any questions they will never respond to email.

    Cons

    I am a paid user. Even so, If you have any questions they will never respond to email.

    The remote connection always runs through their server and is deadly slow. Can not connect PC to Mac. Although when I first started using this in 2010 it worked fine. They updated and changed the way the program works, pretty much broke that feature. They do not even have a community forum for support. TeamViewer though more costly is way better.

    Summary

    I am a paid user. Even so, If you have any questions they will never respond to email.

    Reply to this review

    Was this review helpful? (1) (1)

  • 1.0 stars

    "If you have any questions they will never respond"

    June 10, 2013  |   By JonCTS

    Version: CrossLoop 2.82

    Pros

    If you have any questions they will never respond to email.

    Cons

    If you have any questions they will never respond to email.

    Summary

    If you have any questions they will never respond to email.

    Reply to this review

    Was this review helpful? (0) (1)

Results 1-5 of 5

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