Avast Pro Antivirus for Windows

User Reviews

• Account issues result in lack of confidence

  JsymankMay 6, 2018

  Pros

  While I only notice a few times i over the past 12+ months quarantined anything since I am vary careful on the internet I never did have a virus Was generaly happy with the user interface etc

  Cons

  A lot of adds and solicitations to buy more services, seems to have increased from a year or so ago, The forced shut downs have caught me off guard a few times casuing to have to wait for a reboot while in the middle of something. User should have to confirm and allow the shutdown and not have to deny it.

  Summary

  Give them the 2.5 rating since I never had a virus issue otherwise for business practices I would give them at best a 1 star! Just had an unauthorized charge on a bank account which they should have never had the information for... not the account previously used with AVAST. I would never give them your bank information for any payments and even at that watch your account(s) including others on your computer for unexpected charges. I'll not be returning to use AVAST when my current subscription ends!

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• Pro will not work right, Grimefighter Option = Ripoff

  SenatorQOctober 7, 2015

  Pros

  None other products easily outperform

  Cons

  OK first off had major problems getting the install to work, even using copy/past of their own registration key and it rejected it. Had to get it manually installed by their 'tech'. The discovered the grimefighter never installed, called again, 3 times file links sent, 3x got 404 page not found. Tried for a refund and the rep got snotty with me. My advice is do NOT walk , but rather RUN away from this operation, I now consider this a scam operation.

  Summary

  Several other anti-virus firms now out there that I think is superior.

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• Too bad I bought 3 of it

  lahavyanaiJuly 16, 2015

  Pros

  any malicious software detection .

  Cons

  This software makes windows ( i have win 7,and 8.1 )become unbearably slow Tired of it Solves the problem of malicious software......:) But take my desire to use the computer:(

  Summary

  no,from me.

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• Should Have Stayed With The Free Version.

  Mikey8929June 25, 2015

  Pros

  Avast works fine and is not difficult to operate. I had the free version for many years and decided to upgrade when they offered a discount.

  Cons

  I started getting virus alerts when visiting sites I regularly visit and I had to make exclusions in order to visit. Started blocking updates from software I used including Microsoft. I wrote to Avast and they suggested disabling the software for the updates. That's all fine and good but by the time I get the warning the update has already been blocked. It's too late to disable it. And I shouldn't have to do that in the first place. Decent software shouldn't be blocking updates you need.

  Summary

  I feel like I wasted my money. I removed Avast and downloaded AVG.

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• Total Disaster

  billjovitaApril 29, 2015

  Pros

  None Bad news - Bad news - Bad news

  Cons

  When I updated from the free version to the pro version, I got a blue screen and the computer locker up. After many reboots the computer would lock up in a short while. The only way the computer would run is in safe mode. The problem was fixed when the program was deleted!

  Summary

  Don't ever buy this program!

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• I have a problem with something in avsat pro.

  lahavyanaiApril 5, 2015

  Pros

  Superior in detecting malicious software,I bought three licenses.

  Cons

  Since I installed the software, the computer slowed in all parameters, the software scans and scans and the cpu is busy with her .I changed some settings and the situation has improved but it is still annoying.

  Summary

  good software but heavy.

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• Good sw but shark like attitude to license renewals

  assign1234January 11, 2015

  Pros

  >Good solid anti virus that works well.

  Cons

  >Obnoxious shark like attitude to license renewals.

  Summary

  I like the Avast anti virus solution. It works well. What I don't like is the company's attitude to license renewals. Rather than telling it was going to expire and asking me if I would like to renew I was sent an email telling me my credit card would automatically be charged unless and the sw renewed I responded. A lazy opportunistic attitude to towards the customer to say the least. I dumped them and won't be back on principle.

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• reliable and good protection

  incredible_hulkNovember 17, 2014

  Pros

  works like a charm, doesn't slow down computer or block programs

  Cons

  none so far

  Summary

  a reliable anti virus that doesn't give bad surprises

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• It makes u use Yahoo or Bing on PAID and free version!

  tetech2June 8, 2014

  Pros

  It works, and rings bells when you are about to visit a suspect site. Never had a virus.

  Cons

  Browser scan makes you switch search engine Yahoo or Bing (useless for B to B searches) on PAID and free version if you want to get rid of any bad plugin it finds. Looking through Chrome, I can't find a voice recognition ap, plugin or add-on that it was referring to.

  Summary

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• Expensive unnecessary tech service disabled my computer

  Gasu81May 19, 2014

  Pros

  Avast antivirus software seems to work well.

  Cons

  If you call to upgrade or extend your subscription you will get a high pressure scare tactic sales pitch to buy their expensive computer 'tuneup/clean' which, in my case, did MUCH more harm than good. The sales person had me allow him to connect to my computer remotely. He then proceeded to show me some 'dangerous' files on my computer and told me that luckily my one year free Avast had trapped them but to totally wipe them from my computer I needed to purchase the tech service for $120 and that would fix my problem. He strongly recommended i do this. So I paid $20 to renew my Avast for one year and $120 to 'tuneup' my computer. Even though my computer had been running perfectly fine.

  Summary

  After updating my virus definitions and renewing my subscription the sales person connected me to the tech department for my $120 'tuneup'. After he connected to my computer remotely I watched as the Tech 'cleaned' my computer. This entire process took a little over an hour. I watched as many files were deleted and many registry values were changed. After completing the process I had an onscreen message from the technician that they were finished and my computer was now ok to use. I closed the windows and shut my computer down. When I tried to turn my computer back on I couldn't get it to reboot. I can hear the hard drive running but it will not load windows and my monitor remains blank. I called tech service back and told them my problem. The technician had me disconnect the power cord, wait one minute and then reconnect it and try again. I got the same result. The technician then told me it must be a hardware problem and there was nothing he could do. I have an HP PC that I have had for about nine years. I have never had any problems whatsoever with it not starting right up or rebooting. My computer has been running perfectly and the only reason I called them was to update my virus subscription. I know that a hardware problem could occur with any computer, however in this case I am convinced that the technician deleted some file or changed some registry value that is keeping my computer from rebooting. What are the odds that after nine years the computer would just happen to not reboot for the first time ever immediately after an extensive 'tuneup' by Avast. I talked with customer service and explained my problem. They just said it must be a hardware problem and they are not responsible. I said I wouldn't hold them responsible but I would like to at least be refunded for the service that disabled my computer. They refused and said there was nothing they would do. Now I am out a total of $140, and a computer, with no recourse possible. They didn't even offer an apology for disabling my computer and were rude on the phone. DO NOT USE AVAST TECH SERVICE!!! I feel that they are nothing more than a high pressure SCAM to get you to purchase unneeded and possibly damaging services. Could this be how they subsidize 'free' antivirus software?

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