Acronis Snap Deploy for Windows

User Reviews

• Extreme disappointment

  snswolseyNovember 10, 2015

  Pros

  Images multiple computers at a time

  Cons

  EXTREMELY unstable

  Summary

  The current version (5) constantly crashes and almost never works on more than 10 computers at a time. Don't waste you time with this - just use Ghost is you don't want something that requires PXE. If you're OK with PXE, there are lots of better options out there, some good ones that are even free.

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• Licenses CANNOT be transferred if PC is replaced/broken

  rspillai3May 23, 2012

  Pros

  Works well over the network. Easy to use and did well when imaging different PC models (if universal deploy licenses were purchased).

  Cons

  License does not transfer in case of replacement. Acronis site has more than one licensing policy and the Snap Deploy 3 policy does not state this hugely negative aspect of this software. Paid support which has to be renewed every year.

  Summary

  The fact that the license cannot be transferred to a replacement PC was a very huge negative aspect of this software for us. Especially since we manage around 200 PCs in a lab environment which get replaced periodically (20-40 every year)for wear and tear. Procuring a new license at almost $25 per license (including the universal deploy) would be very expensive.

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• Terrible software that errors out repeatedly

  snafuprincipleJune 24, 2010

  Pros

  There is nothing I like about this software.

  Cons

  terrible knowledge base on the Acronis site, only pay phone support, software errors out after wiping hard drives. too many components to install to simply copy a PC image

  Summary

  The stand alone snap deploy software simply does not work. It caused two different machines to become unusuable since it errored out after wiping the hard drives. Set up Snap Deploy Server and License Server to try it that way with similar results. After 2 days of trying, not one image was copied to a PC. Only phone support Acronis provides you have to pay for.

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• thank you .

  caigiday1108April 26, 2009

  Pros

  thank you .

  Cons

  thank you .

  Summary

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• Version 2 was terrific but tech support is appalling

  LemmyCautionSeptember 2, 2008

  Pros

  Allows imaging of networked systems.

  Cons

  Convoluted and poorly documented image build process. LAME customer service. Takes 6 weeks to respond to email. Version upgrade from 2-3 means that new systems must use v3. Older systems need to be upgraded to V3 if reimaged.

  Summary

  Initially, I purchased the product because to image 10 new Dell systems. The network component works okay but sometimes will not work with multiple computers. New releases from Dell are frequently not included in SnapDeploy's database so support is necessary. Despite having paid for 30 licenses and for the extended support, I only recently received a phone number to call. My last request for tech support was responded to without apology in 6 weeks. I sent several emails. These folks are just clueless. The best support resource so far is on Wilder's security forum but, I still need help with Universal Deploy - an addin that allows one to build a basic image, then deploy it to multiple PC platforms. There is scant mention of Universal Deploy in the lengthy but convoluted 'manual' and getting a response from support is unreliable. I'm dumping this turkey despite having invested close to $2000 in Acronis software since Jan 1.<br /><br /><span class='notifyMsg'> Updated </span>on Sep 2, 2008<p/>Regarding SnapDeploy - it allows deploying a standard image to multiple platforms - Dell, IBM, laptop, desktop etc. by including a driver package. There is no documentation for creating the driver package in the manual. There IS some poorly explained anecdotal info on Wilder's. Until now, I would say that Symantec has the worst customer service but Acronis makes Symantec look good!

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• This is a very helpful program

  mauroarceFebruary 5, 2007

  Pros

  very helpful program with interesting and for sure needed features. <p>Now I'm not afraid of deploying the exact system I had to many others just a few or barebone. <p>For sure a great program.

  Cons

  Con to Download.com, I so a link for snap deploy 2.0 and here you can only download the first!

  Summary

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