Zoho Chat is a Web-based, no need to install, configure, and upgrade anything application. Zoho Chat allows both instant messaging and group chatting. Get your clients to chat with your support representatives live. Resolve their issues instantaneously. Embed a shoutbox in your blog/website for your visitors to interact among themselves. Also useful for open collaboration among students in a class. Communicate live with your blog/website's visitors. Get their feedback live. Group your contacts based on different criteria. Chat easily with groups instead of adding contacts individually each time. Access Yahoo, Google, MSN, AIM, ICQ, and Jabber IMs all at one place. Conference chat with your contacts from multiple Instant Messaging (IM) networks. Add events and make appointments in your calendar by typing out simple chat messages. Read your latest emails and also compose emails from within Zoho Chat. Get notified when you get new email. With a single click, share your desktop instantly with people you are chatting with.