Voltage SecureMail Cloud for Windows

User Reviews

• Voltage has worked brilliantly for secure communication

  m_radakovichDecember 10, 2013

  Pros

  I am an insurance broker with a busy practice. I use email extensively to communicate with my clients. A few years ago I realized the need to do a better job of protecting emails with sensitive client information, information like social security numbers, policy details, customer applications, etc. I found Voltage SecureMail Cloud and signed-up to give it a try. It's been a life-saver ever since. I find it easy to use and non-intrusive. It offers protection when I need it, where I need it. Voltage SecureMail Cloud allows me to quickly encrypt any email and any attachment (large or small) and send securely to my clients. My clients see a standard email message from me, they click to open, act on it and send it back to me securely if it required an action. Since it's a cloud-based solution, it was very easy for me to sign-up and get started. I sent my first email within minutes! It was that easy!

  Cons

  Being an insurance broker, all of my documents contain my logo. In my discussions with the Voltage SecureMail team, they informed me that this capability would be coming out in the next release. True to their word, I can now do that.

  Summary

  As my business and email communications have grown, Voltage SecureMail Cloud has been right there - as a central part of my business success - enabling me to communicate easily and securely with my clients. I can't imagine my business success without it.

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• Terrible, just terrible.

  MattPaper1October 7, 2013

  Pros

  Nothing I can think of.

  Cons

  Doesn't alert the recipient that the "secure" e-mail is actually an e-mail. In order to see the e-mail, the user has to download an attachment from a blank e-mail - which is how most people end up with viruses on their computer. Asked for private information and account creation to even get the e-mail. Requires Outlook Express(?) - seriously, who still uses that? Programs like these are why people are still getting duped into downloading viruses!

  Summary

  While I can't speak from the perspective of a sender, as a recipient of their "SecureMail" this is a terrible program. A blank e-mail arrived from my client with nothing but an attachment. Being a properly paranoid computer user, I assumed it was either a mis-sent e-mail or, more likely, a virus as a result of phishing. I ignored the e-mail, since I don't like viruses. A few days later, we realized a file we had been waiting for had been sent through this program, pushing back a time sensitive job. This is a TERRIBLE program. The e-mails it sends are text-book descriptions of e-mails sent from virus-infected computers. Any experienced computer user would delete them on sight. Let me put it to you this way - I made a C-Net account just to tell everyone how bad this program is.

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