Vagaro Pro for iOS

Used Vagaro Pro for iOS?

Vagaro Pro Analysis

AI Assisted Content · January 16, 2026

Not written by CNET Staff.

Vagaro Pro is a comprehensive productivity software designed for salon, spa, and fitness center owners to enhance business efficiency. This application offers a suite of management tools that simplify appointment scheduling, client management, and payment processing. Users can automate various tasks, such as updating client information and managing employee schedules, which helps save time and reduce administrative burdens. Additionally, Vagaro Pro includes features like marketing tools to help businesses build a loyal customer base and improve engagement.

The software's user-friendly interface allows for easy navigation and quick access to essential functions. With Vagaro Pro, business owners can manage appointments, track payments, and oversee employee performance all in one place. This integration not only streamlines operations but also provides valuable insights into business performance through reporting features. Overall, Vagaro Pro is tailored for those in the beauty and wellness industry seeking to optimize their business processes.

Vagaro Pro for iOS

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Full Specifications

GENERAL

Release: October 1, 2017

Latest update: January 16, 2026

Version: 7.1.6

OPERATING SYSTEMS

Platform: iOS

Operating System: iOS 16.4

POPULARITY

Total Downloads: 403

Downloads Last Week: 0

Report Software

Last Updated

User Reviews

2/5

4 User Votes

RUN! DO NOT USE THIS SOFTWARE
justtoreviewAugust 20, 2016
Pros
I haven't been made aware of any pros for this software.
Cons
HORRIBLE customer service, unscheduled maintenance in the middle of a workday, lost appointments, unstable inventory calculating, unreliable appointment reminders
Summary
After using this software for sometime, the customer service, as well as reliability of the software continuously gets worse. On several different occasions, they decided to do maintenance in the middle of a workday, which renders the software inaccessible, which also means you can't access color formulas, client phone numbers, etc. However, don't think that "customer service" will make it any better- they are very rude,disrespectful, and totally apathetic to the fact that you're losing money, meanwhile they are still charging you full price for services that they aren't even providing. I can not stress enough that you should seek out other options for software, even if it actually means manual bookkeeping- it'd be worth it! Seriously!
Terrible!!!!
MMHardingApril 17, 2014
Pros
Was good up until 2-3 months ago and now I have NOTHING good to say about it.
Cons
At this point, so many. Please read the summary.
Summary
Our salon has been using this system for the last 3 years. It has gone smoothly overall, but as of the last 2-3 months it has been one issue after another. One of the things that you pay for is the reminder text messages (after 3 years your clients tend to rely on them), those have been sporadic at best, with about half of our clientele NOT receiving them. As a provider using this particular system, I also rely on the text messages to know when a client has been scheduled or when an appointment has been canceled. I stopped receiving texts about a month and a half ago and was told by support through Vagaro that it was my cell phone providers (AT&T) fault. Then we began seeing a trend of people not receiving the text messages OR their reminder emails (depends on what they are set up to receive). AT&T, Sprint, Verizon, Comcast (for emails)...it can't be all the providers, right?? This has still not been resolved and actually cost one of the stylists a new client. The client had scheduled an appointment with the stylist, showed up and the stylist wasn't there. The stylist never received a text message or an email, besides the fact that somehow the client was able to book an appointment that had been previously blocked out by the stylist. What a mess! Besides all of that, I had a client text me last night that she had had an appointment with me for yesterday, but she was nowhere on the schedule. She then messaged me the reminder from Vagaro to show the appointment had been made in February. POOF...it was gone! It is not even anywhere in the history of her appointments. Had she not saved that, I would have been tempted to think she was confused. She then asked me about her appointment coming up on the 30th and why was it gone. I saw her appointment on the calendar, but on her end the time frame of her appointment was still availalbe. I had her see if she could reschedule it, which she could and did. I actually received a text for that appointment that was made. BUT WAIT, this morning I double checked and POOF...it was gone. No appointment, no appointment in her history, just like it was NEVER there. Vagaro has offered NO compensation for ANYTHING, including reimbursement for the service for the last couple of months. Myself and another stylist have made multiple calls and it was not until the call I made 3 days ago, that they have even gotten on top of anything. They are still blaming the providers, people's cell phones, etc... They didn't even have notes down so I had to repeat things I had gone over multiple times before. ARGH!!!! If you want an online booking system, USE A DIFFERENT ONE!! RUN FROM VAGARO!!!
I absolutely love this App
StylesRUsSeptember 21, 2012
Pros
I have my appointment book with me at all times. Customer book with me online and I get a text message and the appointment shows up on my phone. The app sends automatic email and text reminders to my customer. I can honestly say that I have had not issues with No Shows since I got it. Customer service is the best. Never had any issues.
Cons
It would be nice if I can sell packages from it. I hear that it is coming
Summary
I have recommended this App to everyone at my salon and now they all love it to. You cannot go wrong with Vagaro.
Worst Customer Service Experience Ever
VagaroHaterOctober 13, 2011
Pros
I cannot think of any. Due to the abysmal service I received, I can barely keep it together right now.
Cons
Tech support is the worst I have ever worked with. I was just verbally ridiculed and mocked and called names by Kerry at Tech Support. I think he may even be a higher level employee, manager, or even owner!
Summary
Verbally abusive and poorly trained customer service rep "Kerry" made using thus software a very negative experience. The worst of my life.

Developer’s Description

By Vagaro

Are you a booth Renter or a Salon/Spa Owner.

Are you a booth Renter or a Salon/Spa Owner. Do you need an app that books in 5, 10 or 15 minutes increments, handles all of your appointments, customers information, history, will send automatic email and text reminders, and optionally charge credit cards. Well, look no further. Finally an iPhone/iTouch/iPad app is made for the Salon and Spa industry that will do this and more. Booking/Calendar: 1. No need to sync or connect and all your appointments and data integrates seamlessly between your iPhone, iPad and Computer. 2. Import all of your contacts that are on the Iphone with one click. 3. Add and view appointments in day, week, or month calendar views, for the whole salon. 4. Search for available appointments on your calendar or the whole Salon/Spa. 5. Triple book. 6. Add weekly recurring appointments and personal time off. 7. Automatically send email and SMS text reminders and confirmation requests to your customers (No cost to you. Will not show on your phone bill). 8. Customize services as well as pricing and duration. 9. works with mobile services and tracks requested service location. 10. Flip through the calendar like flipping through pages on a book by sliding your finger from left to right. 11. Drag and drop appointments with one finger. 12. Add appointments to waiting list and and than add them to your calendar in case the time became available. Customer Database: 1. Customer database with contact info, photos, notes, allergies, formulas, appointment history and spending trends. 2. Take photos that show up on your provided web page. 3. Track referrals and birth-dates. POS and credit card processing. 1. Sell service, products and track inventory. 4. Sell Gift certificates and have them emailed to your customers. more than 40 templates to pick from and growing. 2. Checkout screen that automatically does the calculation for you and sends email receipts to your customers with their signature or prints them using a wireless printer. 3. Track charges on Cash, checks, credit cards and gift certificates. 5. Swipe Credit cards (Optional with merchant account). 6. Securely capture credit card information for your customers. Automatic Sync and Backup: 1. All your appointments and data integrates seamlessly between your iPhone, iPad and Computer. NO SYNC REQUIRED. 2. We backup all of your appointments and customers so even if you lose, damage, or change your phone your info is safe with us. 3. Forgot or lost your phone. No worries you can look up and take appointments from any computer with an internet access and it will automatically show up on your phone in seconds. Reporting. Through our web site you can and run income reports daily, weekly, monthly and yearly. Marketing. 1. Through our web site you can send promotional emails to your customers. More than 60 templates, or upload your own. 2. Provides you with a web page where customers can book or request online appointments. Post your services and styles. 3. Unique URL on your web page that can be put on your business card. 4. Have a website. Install our widget on your website and accept online appointments from your website. 5. Take online appointments from facebook with Book 24/7 Facebook App. 6. You will be marketed and listed on Vagaro.com website where people visit to make appointment online in their area. 7. List your promotions on Vagaro.com and give discounts without loosing half your income to a daily deals site. 7. Send automatic marketing emails on customers birthdays and lost customers. Support. Works for all Salon and Spa based businesses. The app comes with 24/7 Live support.

Vagaro Pro for iOS

Vagaro Pro Analysis

Vagaro Pro for iOS

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User Reviews

RUN! DO NOT USE THIS SOFTWARE

Terrible!!!!

I absolutely love this App

Worst Customer Service Experience Ever

Developer’s Description