SMART Service Desk for iOS

Used SMART Service Desk for iOS?

Developer’s Description

SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see...

SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).It supports following features:* Dashboards* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.* Managers can make approvals of service requests.* Integrates with SMART Workflow Engine, for ticket escalations.How to use this App:Following test accounts can be used:User Name: employeePassword: 123456User Name: supportPassword: 123456NOTE : This App is only useful for the current customers of SMART Suite.