SMART Service Desk for iOS

Used SMART Service Desk for iOS? Share your experience and help other users.

Developer’s Description

SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see...

SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).It supports following features:* Dashboards* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.* Managers can make approvals of service requests.* Integrates with SMART Workflow Engine, for ticket escalations.How to use this App:Following test accounts can be used:User Name: employeePassword: 123456User Name: supportPassword: 123456NOTE : This App is only useful for the current customers of SMART Suite.