ServiceDesk Plus MSP for iOS

By Zoho
Free
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Key Details of ServiceDesk Plus MSP

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It...
Last updated on June 8, 2016
Virus scan status:
Clean (it’s extremely likely that this software program is clean)

Developer’s Description

By Zoho

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It...

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) dont have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc. * View, create, edit and delete requests. * Perform actions (pick up, assign, close, reply) for requests. * Work log, notes and resolutions can be added/modified for each request.