Used Resonate Echo for iOS? Share your experience and help other users.
Key Details of Resonate Echo
- Customer experience management anytime, anywhere.
- Last updated on
- There have been 4 updates
- Virus scan status:
Clean (it’s extremely likely that this software program is clean)
Developer’s Description
Customer experience management anytime, anywhere.
A companion app to our Pulse Platform, closed loop feedback management system, Resonate Echo (Echo) enables staff members to visualise customer feedback in real-time and then act upon the feedback to easily and quickly on the go. Enabling the frontline to close the loop and improve the customer experience.
The app allows you to:
Visualise real-time CX metrics via dashboards including text analytics on feedback
See customer feedback Relevant feedback ready for action
Action customer feedback Close the loop with end customers on the go
Manage your teams feedback and status
This app is only available to clients who have Echo set up. If you are interested in using Echo and getting it set up, please contact your Account Manager, or info@resonatesolutions.com.au, and we will aim to get you set up as soon as possible.
At Resonate Solutions, we are passionate about people, and our belief that people and the customer comes first is why we work with organisations around the world to implement voice of customer (VOC) and customer experience (CX) solutions and programs. Using the Net Promoter System (NPS) to measure and gauge the health of your organisation or brand we can feed information back into your business in order to help your company integrate CX into your business and ultimately succeed.
Used Resonate Echo for iOS? Share your experience and help other users.