QA ITIL Foundation for iOS

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Developer’s Description

Welcome to the QA ITIL Service Management Mobile App. This app provides a brief overview to anyone new to ITIL Service Management and is a handy...

Welcome to the QA ITIL Service Management Mobile App. This app provides a brief overview to anyone new to ITIL Service Management and is a handy referenceThis app helps people familiarize themselves on the basics of the ITIL Service Management framework prior to start of ITIL training courses. Features Videos: Alan Holmes, QAs Head of Service Management Product Development speaks about the various stages of the service management lifecycle and explains the importance of each of these. Test Preparation: The quiz feature helps you practice for the foundation level exam Exam Tips: The exam guidance and tips prepare delegates for the question types and best possible responses ITIL 2011: Explains the key differences between ITIL 2011 and ITIL 2007 (formerly known as Version 3 or V3) Glossary: This sections lists the key terms and acronyms associated with the Service Management Lifecycle.