Online T-shirt Design Tool for Webware

User Reviews

• The best combination of experience, quality and excelle

  smithsophiaJuly 17, 2017

  Pros

  I have been working with the company and I love to share my feedback about this company. I have experienced closely their quality work, excellent dedicated support, and timely project delivery. My decision to choose this has proved fruitful for my business because I am now delivering more qualitative and customized products to my customers. Thanks for a commendable job!

  Cons

  I found no cons

  Summary

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• Nightmare Money Pit

  customshirtsflApril 21, 2017

  Pros

  So far I don't have any pros

  Cons

  False advertising unlimited support False advertising pay one time Missed project deadlines Blames code issues on their clients Charges more and more money with no results Unresponsive customer service

  Summary

  I paid for the integrated Woo-Commerce tool over a year ago and it still does not work. Unlimited support is a lie, and I have paid numerous times for additional fixes. Once a bug is fixed another pops up and I have to pay more money. I paid for the project and heard nothing back for a month. They blame my company for issues that continue to come up, when none of the staff has any experience or access to the files. The only people that have access are no refresh and the front end developer who has enough experience to know not to change any back end work. I have tried to be understanding, but this has cost my thousands of dollars and my company is losing money every day without this tool plus additional time on my end that should be spent running my business. So basically I have had to pay this company, be their accountant and let them know money was sent to them, I also have had to learn how to test and debug the software and follow up with their developers continue to pay for something that still does not work. This experience has been horrific and I feel that they are holding this software hostage to squeeze more and more money out of me at any chance they can. They are not very specific on their support, after I paid in full, I was told I would have 30 days follow up support. Since the site said unlimited support, I thought this to mean 30 days support then we launch the site. Apparently unlimited support is a lie and they charge you extra at any chance they get.

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