Key Details of Novell Service Desk

  • Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal...
  • Last updated on December 14, 2013
  • There have been 5 updates
  • Also available on
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)


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Novell Service Desk 0/1

Developer's Description

Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal...
Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal disruption to your organization, enabling users to focus on the core business. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians.The Novell Service Desk mobile app enables technicians and supervisors to manage and support your customer requests using your favorite mobile device.- Easily review your tasks and your teams tasks and take action- Drill down into any request and review the complete history- Add notes to requests and change status- View Service Metrics dashboardTo use this app, your organization must have a Novell Service Desk (version 7.0.2 and above) system deployed. Please visit https://www.novell.com/products/service-desk


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