Multimedia Protector for Windows

User Reviews

• Buggy, complicated to use, poor support, expensive.

  mycalpJuly 25, 2012

  Pros

  None really. Our comapny agrees with the previous review. Simply does not work well. Can take several tries to get it to protect the document. Too much trouble to use and way too often the clients have trouble trying to open the protected files.

  Cons

  Lots of bugs. Hangs up. Often will not work at all. Complicated system to install protection. VERY expensive, especially if you want the online activation option as it requires a monthly additional fee. Otherwise you have to email users the key every time. Not practical for large client bases as you answer too many of their problem-opening-file emails. Support from Mirage is slow and iffy.

  Summary

  Not recommended. You money will be better spent on some other option.

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• Buggy. Poor customer support

  bionexJuly 7, 2009

  Pros

  - Protection seemed to work (too well at time - would lock out legitimate users occasionally) - For Flash, allowed extended project functionality (but buggy)

  Cons

  - Several bugs found - Very slow to use - File sizes created large, slow to load - Customer support poor - Software did not work as promised; refund was refused by Mirage

  Summary

  * Advise using different product * Our company purchased Multimedia Protector to secure a software application that we had intended to distribute on USB keys. After extensive testing of the trail software, several errors were found. Mirage Computer Systems corrected these errors through an ongoing dialog during the evaluation period of the software. We then, regrettably, purchased Multimedia Protector. After implementing it, however, several more subtle errors cropped up that, despite our best efforts, forced us to abandon the software entirely (vs. risk a recall of our software). When this was brought to Mirage's attention, they first blamed us, and then stopped returning our emails. Although we only tested the USB protection function of Multimedia Protector, I suspect the entire software has not been adequately tested. I would strongly caution anyone from purchasing this software, as the software itself appears to be flawed. Furthermore, Mirage's customer service is, when faced with serious problems, abysmal.

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