MobileSupport - RemoteCall for iOS

By Rsupport Free

Developer's Description

Rsupports MobileSupport RemoteCall application allows support representatives to remotely access customers mobile devices to identify and resolve issues in real-time. With MobileSupport RemoteCall, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.[Key Features]1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.2.On-screen DrawingMark important areas for the customer to see to communicate certain points more clearly.3.Text ChatMobileSupport RemoteCalls in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.4.Simple ConnectionGetting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.[Receiving Mobile Device Support - Customers]1.Download, install, and then launch the MobileSupport application.2.Enter the 6-digit connection code provided by the support representative, then click OK.3.Engage in real-time video support.4.Close the application once video support session has ended.- Continued use of GPS running in the background can dramatically decrease battery life.

Full Specifications

What's new in version 2.1.16

- Fixed other minor bugs

General

Release June 12, 2016
Date Added February 19, 2014
Version 2.1.16

Operating Systems

Operating Systems iOS
Additional Requirements Compatible with: iphone4, iphone4, ipad2wifi, ipad2wifi, ipad23g, ipad23g, iphone4s, iphone4s, ipadthirdgen, ipadthirdgen, ipadthirdgen4g, ipadthirdgen4g, iphone5, iphone5, ipodtouchfifthgen, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen, ipadfourthgen4g, ipadfourthgen4g, ipadmini, ipadmini, ipadmini4g, ipadmini4g

Popularity

Total Downloads 4
Downloads Last Week 0
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