Deliver real time customer support through love chat.
With the help of Live Chat Software, Website owners with their staff can now deliver real time customer support through live chat while on the move. As long as they remain connected to the Internet, they can pick up chats, monitor website visitors in real time, generate proactive chat invitations and use many of Live2Support's state-of-the-art features directly on their iPhones, iPod and iPad without the restriction of desktop access.Once you logged in at Live2support! Live Chat Software through your iPhone mobile application, a real-time list of all visitors of your website will display with their current status & you will be able to proactively invite visitors. You can also view the duration that they have spent on your site, number of previous visits, which URL they clicked to arrive on the website, from which part of the world they have landed on the website.Live2Support's iPhone, iPod touch and iPad mobile app now makes it possible for a single chat operator to handle multiple chat requests concurrently while rendering live chat service over an iPhone. Chat operators can toggle between more than one operator chat window and engage in live chat with online customers without having to invoke a chat queue thereby significantly enhancing the user experience in the mobile space.
Live2suppport live is an awesome chat service. This is pumping up sales levels with an average of 50 instant chat conversations a day. Being a consumer-oriented company it gives a better chance of converting browsers into buyers building a long-term, personal relationship with your client.
Cons
the online help documents need to be rationalized to decrease the dependency on technical team
Summary
It is one of the chat service worth its cost .
Highly Valued Service at Economical rate
Subodh Bhatt
Pros
Live2Support for our WebPages is the coolest thing since the life in this planet. This program gives voice to brand, improve high value engagement and define a meaningful relationship with site visitor. It reaches out to customers automatically through proactive chat and therefore improves sales. It can be configured in different languages. It use advanced analytics to create unique and personalized experience for each targeted visitor. We have been around for eight years with this service. Besides that it is economical also.
Cons
The extensive functionality provided need time to explore.