iTimeKeep for iOS

User Reviews

• Huge Time Waster

  revsoft12December 9, 2012

  Pros

  Makes you appreciate other, better time-keeping applications.

  Cons

  The browser version of this program is unworkable. I've wasted hours and hours of time dealing with this program, only to learn from the company that the browser version is being updated "soon." It was originally designed as a mobile app, so the only way the program works on a browser is to try to make your pc function as a mobile app. The company has just told me that I should not, for example, use the web-based version in "full-page" mode because that creates glitches. The time-entry screen only scrolls when you operate your pc as though it has a touchscreen capability. (You don't know that until you contact the company about the inability to scroll on a page.) If you have to enter 10 or more hours, there's actually a calculator that runs from 1 through 9, with a separate button for 10-19 hours that you have to press to get to the 10 through 19 hours calculator. (You have to see it to believe it.)

  Summary

  I'm loathe to be critical of companies, especially a company like this where they actually reached out to me when I had my first problem with the program. But, having heard my complaints and knowing that the web-based version is awful and wastes massive amounts of time for any timekeeper trying to enter his or her billable time efficiently, the company did nothing to improve the program. Everything that the Publisher says about the program in the above description is wrong, at least with regard to the browser version - I can't comment on the version designed for iPhone and iPad. iTimekeep is supposed to create "simplicity" in time-entry and instead it has numerous bugs, has no print function, and provides no way to navigate between your profile page and your time entry page. Indeed, by the next billing cycle the program had actually gotten worse, I had spent time entering my time on the system, and have now been told of the various work-arounds I'll have to use on my pc to pretend - for purposes of the program working correctly - that I'm actually entering my time on an iPhone or an iPad. It's extremely frustrating and I'm writing this to help others avoid wasting their time on at least the browser-based version and in the hopes that the company will start to really listen to users who have encountered basic problems with a program that's touted to save time. It's one thing to respond quickly to concerns, but it's a whole other thing to actually do something about them. iTimekeep has failed miserably at the latter.

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