Icon of program: Help Desk Server

Help Desk Server for Windows

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Editors’ Review

Download.com staff
Avensoft delivers a web-based help desk for internal IT, facility, and general support. It enables users, technicians, and managers to handle service requests, integrating email for communication, knowledge base, forums, news, and asset management.

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  • Pros

    • Web-based platform accessible via network or Internet.
    • Supports IT, facility, and various internal help desks.
    • Users, technicians, managers manage service requests.
    • Seamless email integration for submissions and notifications.
    • Includes knowledge base, forum, news, and asset management.

  • Cons

    • Reporting and analytics capabilities are not detailed.
    • Lacks explicit Service Level Agreement (SLA) management.
    • No mention of customizable ticket workflows.
    • Advanced integration options beyond email are not specified.
    • User interface customization or branding options are absent.
Icon of program: Help Desk Server

Help Desk Server for Windows

Download now

Used Help Desk Server for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
2.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 95
  • Windows 2000
  • Windows 10
  • Windows XP
  • Windows NT
  • Windows ME
  • Windows 98
Additional Requirements
Windows 95/98/Me/NT/2000/XP/2003 Server
POPULARITY
Total Downloads
2,077
Downloads Last Week
0
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User Reviews

5/5

1 User Votes

Developer’s Description

By Avensoft
Create a help desk Web site on your network or on the Internet.
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