Icon of program: Help Desk Server

Help Desk Server for Windows

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Editors’ Review

Download.com staff
Avensoft delivers a web-based help desk for internal IT, facility, and general support. It enables users, technicians, and managers to handle service requests, integrating email for communication, knowledge base, forums, news, and asset management.

  • Pros

    • Web-based platform accessible via network or Internet.
    • Supports IT, facility, and various internal help desks.
    • Users, technicians, managers manage service requests.
    • Seamless email integration for submissions and notifications.
    • Includes knowledge base, forum, news, and asset management.

  • Cons

    • Reporting and analytics capabilities are not detailed.
    • Lacks explicit Service Level Agreement (SLA) management.
    • No mention of customizable ticket workflows.
    • Advanced integration options beyond email are not specified.
    • User interface customization or branding options are absent.
Icon of program: Help Desk Server

Help Desk Server for Windows

Download now

Used Help Desk Server for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
2.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows 95
  • Windows ME
  • Windows NT
  • Windows 98
  • Windows XP
  • Windows 2000
Additional Requirements
Windows 95/98/Me/NT/2000/XP/2003 Server
POPULARITY
Total Downloads
2,076
Downloads Last Week
14
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Program available in other languages

Last Updated

User Reviews

5/5

1 User Votes

Developer’s Description

By Avensoft
Create a help desk Web site on your network or on the Internet.
Web based help desk software for IT help desks, facility help desks, and other types of internal help desks. Use it to create a help desk website on your network or on the Internet. Users, technicians, managers can come to the website to submit, receive, and manage service requests. It integrates with your email system so that people can submit requests and receive notifications by email. In addition, it offers knowledge base, discussion forum, news, and asset management.
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