Icon of program: Help Desk Premier

Help Desk Premier for Windows

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Editors’ Review

Download.com staff
Help Desk Premier delivers a flexible, web-based help desk solution. It provides ITIL-compliant functionality for change management, problem management, and Active Directory password self-service. Deployable on your network or in the cloud.
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Help Desk Premier 0/1

  • Pros

    • Offers on-premise or cloud deployment options
    • Provides ITIL-compliant service desk functionality
    • Includes integrated change management features
    • Features Active Directory password self-service
    • Groups related tickets for problem management

  • Cons

    No Cons available

Icon of program: Help Desk Premier

Help Desk Premier for Windows

Download now

Used Help Desk Premier for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
5.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 7
  • Windows 10
  • Windows Vista
  • Windows 8
  • Windows Server
Additional Requirements
IIS, SQL Server or SQL Server Express
POPULARITY
Total Downloads
123
Downloads Last Week
14
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Developer’s Description

By Help-Desk-Software
Set up web based help desk software on your network or in the cloud.
Help Desk Premier is powerful web based help desk software for all types of organizations and industries. It has many enterprise-level features but remains one of the most affordable solutions on the market. Help Desk Premier also provides Service Desk and ITIL-compliant functionality such as change management, Active Directory password self-service, and the grouping of tickets together for problem management. Help Desk Premier from BrightBox Solutions provides a flexible, scalable solution that's easy to use to bring you a versatile means of performing at peak level.
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