GM Field Product Reporter for iOS

CSMT - Certified Service is an innovative mobile application designed for General Motors Dealer Service personnel, enhancing productivity and operational efficiency. This free app integrates various functionalities, including pre-authorization of warrantable repairs, which accelerates the repair process while ensuring accuracy. Users can document the Part Return Process with photos, enhancing traceability and communication within the service team. Furthermore, the app allows for the submission of detailed Field Product Reports, facilitating comprehensive reporting and analysis of service operations.

In addition to these features, CSMT offers a vehicle recall lookup function, ensuring that service personnel stay informed about any safety or performance issues. The Service Workbench integration allows seamless connectivity with existing service management systems. A standout feature is the ability to embed images and videos of vehicles, which aids in diagnosis and enhances communication with customers. Overall, CSMT provides essential tools for improving service efficiency and customer satisfaction.