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FootPrints Service Desk for MS Access Database for Windows

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Editors’ Review

Download.com staff
FootPrints 6.5 is a web-based service desk solution offering expanded features for support automation. It provides sophisticated capabilities and strong performance for high-volume sites.

  • Pros

    • 100% Web-based service desk technology
    • Combines ease of use with expanded features
    • Sophisticated support automation
    • Strong performance for high-ticket volume sites
    • New SQL database integration

  • Cons

    • Network mapping module available at additional cost
Icon of program: FootPrints Service Desk f…

FootPrints Service Desk for MS Access Database for Windows

Download now

Used FootPrints Service Desk for MS Access Database for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
6.5
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows NT
  • Windows 10
Additional Requirements
Windows NT/2000
POPULARITY
Total Downloads
7,737
Downloads Last Week
8
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Developer’s Description

By UniPress Software
Track all issues, communications, and resolutions online.
FootPrints 6.5 is a new version of FootPrints 100% Web-based service desk technology that combines FootPrints signature ease of use with an expanded feature set for both internal and external support automation. Plus, it brings FootPrints support automation capabilities to a new level of sophistication coupled with strong performance levels for large, high-ticket volume sites.

This release also includes several new add-on integrations to extend the service desk into additional business processes. FootPrints 6.5 has a new integration with SQL-based corporate databases and address books, the FootPrints Dynamic SQL Database Link. FootPrints 6.5 also has a new, integrated add-on module for automated network mapping and asset discovery and tracking, FootPrints LANsurveyor, which is available at an additional cost.

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