Icon of program: EasyService Help Desk

EasyService Help Desk for Windows

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Editors’ Review

Download.com staff
EasyService is a client-server help desk system for registering and monitoring user requests on a TCP/IP network. It provides core ticketing, authorization, and reporting tools for administrators, performers, and end-users.

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  • Pros

    • Client-server architecture supports remote TCP/IP access.
    • Authorization system includes four distinct account types.
    • Features built-in reporting and task management tools.
    • Supports email notifications for request status changes.
    • Allows users to attach files to service requests.

  • Cons

    • Lacks a web-based interface for browser access.
    • No native mobile application is available.
    • Does not offer an API for third-party integrations.
    • No integrated knowledge base or self-service portal.
    • Missing service level agreement (SLA) management features.
Icon of program: EasyService Help Desk

EasyService Help Desk for Windows

Download now

Used EasyService Help Desk for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
2.5.8
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2003
  • Windows Vista
  • Windows Server
  • Windows XP
  • Windows 10
  • Windows 7
Additional Requirements
None
POPULARITY
Total Downloads
141
Downloads Last Week
0
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Last Updated

Developer’s Description

By AndySoft
Register and watch requests from users in network.
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