ReadyDesk is located in downtown Atlanta, GA, USA. We were founded in 2000 by a group of IT professionals that started out in the field of tech support. Tired of slow, unproductive and wildly expensive client/server applications, this group realized that there was a strong need for a better support solution at a better price. ReadyDesk was born. Built on a purely web based architecture, ReadyDesk has evolved a great deal to become the most feature-rich and cost-effective help desk solution available today, making it the best value in the market.Today we have thousands of users in countries around the world. ReadyDesk has been employed in many different industries including technology, government, public and private universities, local education, hospitals and medical centers, military, financial, lumber, mining, engineering, printing, legal, hotel management, insurance and many, many others.