PRD Software is a privately held Australian company headquartered in the nations capital, Canberra.
Our primary focus is on developing the best value, high functionality software for the helpdesk and support services industry. Our flagship product, HelpMaster is now in it's 15th year and has helped hundreds of organizations around the world to streamline their business practices, provide outstanding support and lower costs. Helpdesk is our sole focus - its what we do and we're 100% committed to improving and supporting the software and the solution we write.
PRD Software contributes regularly to the ITSM industry and all staff members are well versed in the popular service management best-practice frameworks such as ITIL and KCS. We're big believers in #Back2ITSM and keeping it real. We design software for the real world - not for software certification schemes, and our sales and client feedback have consistently told us were on the right track with this.
