Cash Register Express for Windows

User Reviews

• Terrible Company & Terrible Software

  Rick Fort MyersMarch 17, 2015

  Pros

  Full display for customer Barcode Scanner

  Cons

  Almost no theft protection Very Buggy System Goes down a lot Poor Customer Service Very little integrations

  Summary

  We operate several very busy food stores as well as many other business we had Cash Register Express installed in one of our busiest location ( BIG MISTAKE ) hoping it we improve customer transaction times, better control inventory, and overall cut theft / losses. This company has alot of great ideas and tout's alot of great features but let me tell you 90% do not function as they are suppose to this software actually creates more opportunity for theft as well as slows don transaction time and that is if the system doesn't crash every hour & the tech support is terrible and top that off the charge $1500 a year for support or they will hang up on you then when you pay support there staff corrupted our database and almost lost our complete inventory database bringing an entire location almost to a close which would have results in 10's of thousands of loss revenue overall stay far away we tested so many systems and chose this as we believed there fraudulent statements on there sites about features that do not work.

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• Terrible Support and Software

  Cold417April 23, 2014

  Pros

  It is customizable. It's easy to use for sales when they just push a few buttons.

  Cons

  Offshore Support that doesn't care about your business. Sales Executives won't respond to multiple phone/email requests. Expensive support contract which is required for any help with their buggy software Installation, Upgrade, and Activation process isn't easy.

  Summary

  The software is very customizable and works when it works, but the lack of customer service and support response is not worth the hassle. You will be pulling your hair out if you have any sort of problem (and you will) with this software. CRE IS NOT FOR ME!

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• A Big ZERO! The worst company, offshore tech support.

  pcamericaiscrapDecember 27, 2013

  Pros

  Touch screen is nice

  Cons

  Everything else! Worst customer service experiences (multiple) that I have ever had. Upgraded in October and have not heard back from them over unresolved issues. Tried contacting Sales, Tech Support, Managers and VPs. Not ONE response! My mission now is to help others to not get shafted like I was!

  Summary

  Don't do it, you'll be sorry!

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