With the Bomgar iOS Rep Console, IT support technicians are able to remotely support desktops, laptops, or servers, allowing them to: Initiate a...
With the Bomgar iOS Rep Console, IT support technicians are able to remotely support desktops, laptops, or servers, allowing them to: Initiate a remote support session from an iOS device without requiring pre-installed software. View a customers or employees screen and control their mouse and keyboard. Work on multiple sessions simultaneously. Chat with end-users and other reps within a session. Invite other reps into a session to collaborate and resolve issues.Note: The Bomgar iOS Rep Console works with existing Bomgar Remote Support installations, version 14.3 or above, that have trusted CA-signed certificates.