Trusted by over 2.5 million users, awarded "Best Overall Value" from Info-Tech Research Group three years in a row, and Pink Elephant certified, the Agiloft ITIL Service Desk leads the industry. Its agile platform removes the need for manual-coding and replaces it with deep configurability so you can adopt ITIL best practices in the way that makes sense for your business. Agile technology ensures a rapid configuration of even the most sophisticated workflows.