Manage all end-user trouble tickets and track service request lifecycle, from ticket creation to resolution, from one centralized help desk management web interface. Key Features:
Automated ticket routing and assignment based on your needs.
Intuitive service request and self-service portal for end-users.
Available for Windows, Linux, and Mac.
One technician login: No expiration, no obligation.
What's new in version 12.5.1
ReleaseSeptember 20, 2017
Date AddedSeptember 20, 2017
Operating SystemsWindows 10, Windows 8, Windows, Windows Server 2008, Windows 7