WD SmartWare Pro for Windows

User Reviews

• Can't access ANY "system" files for backup - useless

  IllinoisAreaManFebruary 14, 2015

  Pros

  -- Simple interface and backup setup -- Works smoothly in background

  Cons

  -- NO access to any of what WD calls "system files" Among "system files" are Quicken user-files if you go with Quicken's standard setup....i.e. Some Critical data does NOT get backed up and CANNOT be backed up with this product unless you move files out of their standard locations to accommodate WD's limitations

  Summary

  Users will end up surprised when they go to retrieve some of their critical data using this software, as WD places critical user-generated files from some software in their definition of "system files". Thus, things like Quicken files never get backed up unless the user has moved them from Quicken's standard placement. Probably others, too, but I was too frustrated with this massive flaw in WD to investigate further.

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